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La Quinta Inn & Suites by Wyndham Vicksburg
4160 South Frontage Road, Vicksburg, Mississippi, United States
About the La Quinta Inn & Suites by Wyndham Vicksburg
La Quinta Inn & Suites by Wyndham Vicksburg is a comfortable and convenient lodging option located at 4160 South Frontage Road in Vicksburg, Mississippi. This hotel offers spacious and well-appointed rooms, a complimentary breakfast, and a fitness center for guests to enjoy. The friendly staff is dedicated to providing excellent service to ensure a pleasant stay for all visitors. Whether you are traveling for business or leisure, La Quinta Inn & Suites by Wyndham Vicksburg is the perfect choice for your accommodation needs in the United States.
Photos of La Quinta Inn & Suites by Wyndham Vicksburg
4160 S Frontage Rd, Vicksburg, MS 39180, United States
Reviews of La Quinta Inn & Suites by Wyndham Vicksburg
"Hotel called and canceled reservations an hour before check-in on a prepaid booking. Customer service representative told me to be quiet and listen and she’ll explain to me how to get a refund then hung up on me."
"It doesn't feel like home unless you have to make your own bed and clean your own bathroom. We called around 8pm to make a reservation. I informed the clerk that we would be arriving at 11 pm. All was fine till we got to our room. The bed looked like someone just got up, The trash was full, There were no towels, someone else's urine still in the toilet and to top it off No Phone to call the desk and ask for help. I had to go to the front desk with my 1 year old at 11PM to get help! This was right at shift change and both clerks were very apologetic and helped us change the sheets. We would have got a new room but they were all OCCUPIED. The reason I'm so upset is we paid $200 for this ceap room with a broken AC. We were exhausted from a long day of driving and we have a 1 year old that doesn't understand why he has to run around a hotel in the middle of the night instead of just being put straight to bed. I have never made a bad review before, but this is UNACCEPTABLE. I'm so upset I can't even sleep so I'm letting yall know what to expect if you come here."
"We stay at LaQuintas often as we travel with our small dog. This one was the worst ever. Staff needs to learn to smile and the entire hotel needs updating. Lamp shades were cracked. Sink drains missing the drain popup/barrier. Carpet was old and smelly. Breakfast was not good compared to other LaQuintas. Just bad management."
"Had some issue with checking in, but it got resolved. They did not have the Super Bowl available to watch on the room tvs, only the one in the lobby. Our room was comfortable!"
"We made reservations with this hotel for the weekend of a pageant my daughter was crowning because our hair and makeup artist stays here. We checked in between 5-6pm on a Friday. The room was so nasty! It was hot and smelled horrible! My daughter’s nose immediately started stopping up and she began sneezing. I called the front desk and told them the air conditioner wasn’t working so someone came up, did something and left saying it was fixed. My daughter and I go to dinner to let the room cool off and when we returned, it was still hot! Called the front desk again and the man said that nothing could be done and they didn’t have another room to move us to so they could cancel our reservations free of charge. I then book a room at a hotel nearby. We make 3 trips back and forth carrying our belongings to our car. I stopped by the front desk on the way out and I asked for paperwork and he said that the manager knew about it and would take care of it the following day. He was very nice. I did cancel the Nov reservation also then left the hotel between 9:30-10pm! I check in at the other hotel at 10:15pm! I came back Sunday morning to my daughter’s makeup artist’s room at 6:45am and stayed to about 8:30am. I noticed on my card activity that LaQuinta charged us for the weekend stay so I call the manger, Chris, who I explain everything to and he said he’s refunding me the money. He said he’s sending me an email, which I never got. 4 days later(today) he calls and informs me that he can’t refund me because after he reviewed the security camera, I checked in the hotel at 11pm and never left. I calmly explained what happened again and he again tells me that I did stay in the hotel overnight and that I won’t be getting a refund. He puts me on hold and never comes back to the phone. I call the hotel which sends me to a recording every time. I do have the receipt from the other hotel that we actually stayed in which shows that I checked in at 10:15pm the same night!!! I tried to stay calm and talk to the manager, Chris, but he continued to tell me that he watched the security footage. I asked if he’s sure that he knows what I look like and he said he does so either another person checked in the room and they left it in my name or they’re scamming us and just don’t want to do a refund. Either way, I’m appalled and have never had this happen before! I’m a Christian person who works hard everyday and I feel like I’m being taken advantage of!!! I will file a report and anything else I need to do! This hotel needs to be condemned because of the condition alone."
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