Kroger Pharmacy
About the Business
Kroger Pharmacy is a trusted health institution located at 4910 Interstate 55 in Jackson, Mississippi, United States. As a full-service pharmacy and store, Kroger Pharmacy offers a wide range of prescription medications, over-the-counter drugs, and health products to meet the needs of its customers. With a team of knowledgeable pharmacists and staff, Kroger Pharmacy is dedicated to providing personalized care and excellent customer service to help individuals maintain their health and well-being. Visit Kroger Pharmacy for all your pharmaceutical needs in a convenient and welcoming environment.
Photos
Location & Phone number
4910 I-55, Jackson, MS 39211, United States
Hours open
Monday:
1:30 PM - 8:00 PM
Tuesday:
1:30 PM - 8:00 PM
Wednesday:
1:30 PM - 8:00 PM
Thursday:
1:30 PM - 8:00 PM
Friday:
1:30 PM - 8:00 PM
Saturday:
1:30 PM - 6:00 PM
Sunday:
1:30 PM - 5:00 PM
Reviews
"Kroger please hire more help for this location. They are very busy and never seem to have time to help properly. They have messed up on my prescriptions, one time they couldn't locate my prescription when it was showing ready, and even said I picked it up one time when I didn't. They just have bags of prescriptions laying around everywhere, so no wonder my prescription got lost. I just hope it wasn't given to someone else by mistake."
"Clean, professional, very courteous Always smiles to be found there. Kroger should be proud of these employees."
"Half of their self check-out don't work the other half don't take cash and yet they have several registers but never have any of them open and when they are open it's only one or two and then you got the customer service people who are rude as hell and nobody can make up their minds on whether they accept coinstar only at customer service or at the register"
"DO NOT use this pharmacy unless you have no other choice. I have tolerated poor customer service due to the lower price drugs. However, today I am no longer willing to tolerate rude, disrespectful service from them. The technician came to the counter as if she was doing me a favor. No eye contact. No smile. Nothing but attitude. She cut me off when I was giving my name (which I usually follow-up with my date of birth) by asking for my date of birth. Then got the date wrong and had to ask for my last name to find my prescription which she then had to confirm my date of birth again. Then I am told that my prescription was not ready even though I had received a text that it was ready. When I objected, in raised voice told me I would have to wait for the pharmacist to review it. As I waited, she (refused to give her name after being asked twice) loudly told everyone behind the counter and those waiting about our exchange. I returned to the counter to address the issue. She said she was explaining to her "manager" what had happened and hoped I heard every word. The "manager" with my medication began closing out the transaction. No eye contact. No attempt to deescalate the situation. I asked for the technician's name which she refused give. She wasn't "going to do this". I asked for her name. She provided a name which was different from the name on the receipt. So, these two employees of Kroger Pharmacy provided horrible customer service and refused to take responsibility of their actions by refusing to provide their names or giving a false name. DO NOT use this pharmacy."
"This is one of the consistently worst pharmacies on planet earth with some of the least helpful people I have run into. This is not a one time problem which is why I finally wrote a review. I will drive further north to the Ridgeland one which is better."
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