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Kroger Pharmacy
2013 University Avenue, Oxford, Mississippi, United States
About the Kroger Pharmacy
Kroger Pharmacy located at 2013 University Avenue in Oxford, Mississippi is a trusted health institution providing a wide range of pharmacy services. As a one-stop shop for all your health needs, Kroger Pharmacy offers prescription medications, over-the-counter drugs, vaccinations, and personalized medication counseling. With a team of experienced pharmacists and staff, customers can expect top-notch service and care. Additionally, Kroger Pharmacy is conveniently located within a larger store, making it easy to pick up groceries and other essentials while getting prescriptions filled. Visit Kroger Pharmacy for all your health and wellness needs.
Photos of Kroger Pharmacy
2013 University Ave, Oxford, MS 38655, United States
Opening hours of Kroger Pharmacy
Monday:
13:30 - 20:00
Tuesday:
13:30 - 20:00
Wednesday:
13:30 - 20:00
Thursday:
13:30 - 20:00
Friday:
13:30 - 20:00
Saturday:
13:30 - 18:00
Sunday:
13:30 - 17:00
Reviews of Kroger Pharmacy
"48 hours after Rx sent, multiple (every single one) unavailable. I will never ignore that many bad reviews again."
"Slowest service and slowest refills hands down. More times than not there’s a 25 minute wait in the drive through and equal wait inside. Inconsistent with alerts for medications being ready. Medications that come pre packaged and need little check/recount take more than 8 hours to be filled. Management needs improvement"
"What was once a great pharmacy, is now a minor nightmare. While the pharmacists are competent and helpful, they're overwhelmed and in need of trained help. The lines are very long, both inside and at the drive up, orders are almost never ready for pick-up as promised, and using the automated telephone refill system is a unique hell unto itself. I wish store mgmt would address and fix these issues. It's really a shame what has happened."
"I call my prescriptions in 48 hrs. before I need a refill. Without fail, each time I use the drive through, it has never been filled. "Please circle around and get back in line" I'm told after waiting 35 min. already in line for a rx that was called in 2 days prior."
"I have to give Kroger a 3 star rating because it is difficult to get prescriptions in a timely manner. I’ve used Kroger Pharmacy for years, and in the last couple of years, getting my prescriptions filled has become almost nightmarish. For example, I order a refill one to two days prior to when I need it, 9 times out of 10, I run out, call Kroger and am told either “Yes, it’s ready, pick it up as soon as you’d like” or “oh, we’ll get right on it, give us 20 minutes.” I go to the pharmacy to pick my medication up, and regardless of what I was told on the phone, I am told, “Oh, did you have a prescription sent in?” or “We’re working on it, come back in about 20 minutes.” Often when I return for a second time, I’m told to wait more and I end up sitting by the blood pressure machine for another 10-20 minutes before someone finally has my ONE prescription ready. Sometimes I go several days after a prescription has been ordered, and they still haven’t gotten it ready. —Now, I’m going to chalk this up to the fact that Kroger needs to upgrade it’s facilities— That pharmacy is entirely too small to accommodate the customer load. The staff is really good, they know their stuff, are friendly, do their best to help, but there are not enough of them, and there isn’t any room to add more because the team is already working at capacity in a small space with not enough resources to go around. They are doing the best they can with what they have, but the harsh truth is that it isn’t enough to adequately accomplish all they need to do in a reasonable time period. But that falls at the feet of Kroger management and corporate. I wonder if maybe the pharmacy team was more realistic with their time frame estimates, it wouldn’t be so irksome? I get the impression, that they don’t want want to disappoint their customers or agitate them up front by saying “We’re going to need about an hour and half to get this ready for you.” and so everyone regardless of size of the order or amount of overflow gets the stock and standard, “We’ll get on this right away. It’ll be ready for you in 15-20 minutes.” And that becomes and over promise and under delivered service situation. The staff is truly wonderful. They are why Kroger Pharmacy is so busy, but Kroger Corporate needs to upgrade their workspace and soon."
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