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LL Flooring
2170 Gause Boulevard West, Slidell, Louisiana 70460
About the LL Flooring
LL Flooring is a trusted general contractor and home goods store located in Slidell, Louisiana. Our store at 2170 Gause Boulevard West offers a wide selection of high-quality flooring options, including hardwood, laminate, vinyl, and tile, to help you transform your space. Our knowledgeable staff is dedicated to providing excellent customer service and expert advice to help you find the perfect flooring solution for your home or project. Visit us today to browse our extensive collection and start creating the space of your dreams.
Photos of LL Flooring
2170 Gause Blvd W, Slidell, LA 70460, United States
Opening hours of LL Flooring
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
11:00 - 16:00
Reviews of LL Flooring
"The installation company kept my leftover flooring. I was not aware that I had to pick up the flooring. It wasn’t until the guys came to put the floor down and their like where is the floor. They tried to cut a piece of floor told me that the flooring wasn’t vinyl. The people at LL flooring told me the flooring was hybrid. Flooring was wasted because they thought they could use a knife instead of a saw. It just was a horrible experience and no one tried to give me no compensation for the flooring they left with. Flooring came out pretty overall"
"Horrible customer service. No follow up or accountability for very delayed shipping that cost our company and ended in a loss on the job. After a week, and several phone calls to this store, it was finally delivered. We feel for the people of Slidell. Happy we have a great local store. Update: I adjusted my rating. I would give a full 5 stars, and as a rating, the corporate office is outstanding! Local stores leave much to be desired. But Katie who reads and responds to these reviews, more than righted the wrong. Thank you."
"Very very nice people, they figured up my price, I just needed a rough price for now, talked with them for a good while and really enjoyed their intuitions and thoughts. Very knowledgeable and very nice. Made some great suggestions. I was getting pricing for my son's house to get them an idea. I'm sure they will be getting a measure set up very shortly with them. Awesome awesome sure to deal with!! Had another great time with the team!"
"We were looking for flooring to replace 13 year old carpet in a bedroom & the flooring in the rest of the house was discontinued so we went to the normal Home Depot, Lowes & we tried to go to carpet world multiple times but every time we went they were closed. My sil suggested L.L. so we figured we would give it a shot & we stopped by the store. The store is clean, salesperson was very helpful, good variety of flooring & the whole process couldn’t have been easier! They have flooring for every budget, we chose a cheaper vinyl floor but they have some very high quality flooring available. The floor went down easy & my son loves it. We are very pleased overall with every aspect of the purchase."
"A disastrous and costly experience for me. Customer service : 1 star. Value (all things considered): 1 star. Quality of material (why did so many of my 20 boxes have so many imperfect boards): 1 star. Quality of labor: 1 star. I tore up a solid wood floor, reinstalled a plywood subfloor and went to LL for 660SF of ¾” solid wood, baseboards, shoe molding and install over a plywood sub-floor. I tore up all the shoe molding but left half the baseboards. The estimator gave me a materials/labor estimate for $6500. I ordered the material in the estimate. I thought he ordered shoe molding and baseboards to match what he could see in the rest of the room. At the store I questioned the need for cement leveling (twice) because they’d be installing over plywood but acquiesced because “if they don’t need it we’ll take it back.” Materials arrived. The baseboards didn’t match the baseboards still in half the room. A different design and about an inch difference in height! I told the installers not to install the baseboards LL delivered . Turns out they couldn’t match the baseboards I had. It was downhill from here. Social distancing, I checked the work after the installers left each day. Day 1 I told the installers it looked like a lot of the boards were sub-par. Answer: Not every board will be perfect. A few here and there is what gives the floor the natural look of wood. Day 2 I told them it looked like I had a lot of imperfect boards and asked them to order better boards. Answer: there’ll be bad boards in the new batch, you’ll have to buy more than you have now, you’ll pay extra in labor for us to pick out only the good boards. I also told them that the shoe molding they installed didn’t look like shoe molding. Answer: We aren't installing shoe molding but quarter round – what the estimator put in the quote. I told them to stop with the quarter round. Day 3: I inspected the finished floor. I wasn’t happy. It looked nothing like the picture on the LL web. I blamed the estimator, not the installers. Until later. I hired another (not LL) installer to pull up the quarter round and install my baseboards. I asked his opinion of the flooring. He said it wasn’t so much that the boards were imperfect but that LL didn’t pull from multiple boxes while installing as they should’ve. The result: boards with imperfections were concentrated in large areas instead of interspersed. When the 2nd installer pulled up the quarter round I had many gaps between the edge of the boards and the shoe mold visible when the narrower shoe mold was installed. I paid him to cut and glue pieces to fill in the gaps. And the last straw: I asked the LL installer to return the unused material to the store (20 12ft long baseboards, 20 12ft long quarter rounds, and 5 50 lb bags of dry cement). Answer: No. Called LL a couple of times asking them to come get the material since the mismatched baseboards and quarter round instead of shoe molding was the estimator’s error not mine and I’d told them I didn’t need the cement leveler in the first place. I explained that 12 ft long boards wouldn’t fit in my vehicle and I couldn’t lift a 50 lb bag of cement. Answer: No. We don’t have a truck. “We’ll take it back” translated into “you bring it back” even if we erred. I rented a truck. Labor+truck = another $200. I am done with Lumber Liquidators."
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