AC Hotel by Marriott Jackson Ridgeland
221 Township Avenue, Ridgeland, Mississippi, United States
About the AC Hotel by Marriott Jackson Ridgeland
AC Hotel by Marriott Jackson Ridgeland is a stylish and modern lodging option located at 221 Township Avenue in Ridgeland, Mississippi. This hotel offers a sleek and contemporary design, with comfortable and well-appointed rooms for guests to relax in. Conveniently located near shopping, dining, and entertainment options, this hotel is the perfect choice for both business and leisure travelers. Amenities include a fitness center, outdoor pool, and a restaurant serving delicious meals throughout the day. Experience a high level of service and hospitality at AC Hotel by Marriott Jackson Ridgeland.
Photos of AC Hotel by Marriott Jackson Ridgeland
221 Township Ave, Ridgeland, MS 39157, United States
Reviews of AC Hotel by Marriott Jackson Ridgeland
"This hotel fully exceeded our expectations in our stay last night. We are Titanium members with Marriott Bonvoy, and we have stayed in almost every brand in the Marriott line-up, but this was our first stay at an AC Hotel. The property is very upscale and clean. Decor is tasteful and relaxing. Service was impeccable. Parking was very safe and free, not often a perk in hotels of this caliber. The Jackson Metro area has some areas that are, well, very unsafe, but this location is beautiful and safe with close proximity to shopping and dining. We have stayed in at least 10 different Marriott properties in the Jackson area the past year or so on roadtrips through Mississippi. We plan on staying here again in April on another roadtrip, and look forward to the stay."
"Checked in from 22 Nov-25 Nov. All was cool until it was time for housekeeping to refresh or clean the rooms. On 24 Nov early morning house keeping knocked on my door for the room to be service but I was not available for them to enter the room, so I told them to return in an hour. The short of the story is; From 11:00 a.m. to 7:00 p.m. I requested service three times from three individuals: two front desk clerks and a housekeeping employee and was told someone would take care of it. I went out on the town for a few hours to allow them time to service the room. By now it’s about 7:00 p.m and no one has touch the room. I made my frustration known to the clerk and was put in another room that was freezing cold with thermostat set at 60. This is so unacceptable from the AC Marriott Ridge land, Mississippi, especially when an individual is trying to rest and be comfortable prior to an early a.m. departure the next morning. To make matters worse, I was told the manager would contact me the next morning and I have yet to hear from anyone. Marriott chain, this is the quickest way to lose clients. There have been numerous issues on my recent stays at this location."
"Nice hotel. Great location. My issue is I’ve spoken to two different people in person to correct my account. I stopped by the front desk after check in to make sure I got food and beverage credit instead of points. I was told I was given points. I asked that it be changed to F&B credit, she made some keystrokes and said done. On checkout day, I got a copy of my folio early on the morning. I noticed three charges that did not belong to me plus no F&B credit. I then went to front desk to request a correction. I told the gentleman who helped me that there was a family that I saw pickup a couple drinks and peanut butter cups that I saw someone scan. I said I bet those got mistakenly charged to my account. He said no, those weren’t yours. When I left the front desk, I was under the impression the charges would be corrected. Alas, the final bill showed no such credits. The total in question isn’t much. My issue is training the customer service reps how to do their jobs. I realize this is a new hotel, but how hard is it to do it right? Will this prevent me from staying here in the future? No. But I would definitely be more inclined to check out the other hotels in the vicinity."
"The price is a little high for what they offer. The room does not have a microwave, it only has 1 bed and a sofa bed, it does not have extra sheets for the sofa bed, the bed and the sofa bed make too much noise when moving, it seems as if the springs are very old, the body soap container was empty and Finally, the smell of the sheets and the bathroom was a little strong, it smelled like urine or egg. I was in Mckinney Tx a month ago and the experience was very good. The hotel is from the same line and was cheap. I paid 110 dollars less than the one in Jackson and it had 2 beds and 1 sofa bed of good quality and all the services."
"This hotel looks beautiful on the surface. However, the room could have been cleaned better. There was random stuff on the floor and I found some hairs in both beds. I requested new bedding that I had to put on myself… The surrounding area is beautiful, quiet, and there are several restaurants in walking distance. I enjoyed breakfast which was a combination of buffet style and cook to order. The breakfast attendant was the best and really made our experience enjoyable. I’d like to say that I would stay here again but not sure I can get past the dirty floors and bedding."
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