Sherwin-Williams Paint Store 1905 Jackson Avenue West, Oxford, MS 38655

"I would give ZERO stars if I could! I am from out of town and my mother purchased a pair of pants for me that were to large. We called the store about 20 minutes before they closed letting the store associate know we were on the way. We barely made it but to our surprise all of the lights were off and door locked before 6pm. A snotty store associate answered the door and said they were closed and the system was down. I informed the snotty store associate my mother told you we were on the way and all I need to do is exchange for a smaller size. We ended up wasting gas and time. Customer service goes a long way and this store fell WAY short. They lost some good business and potential relationships this day!"

"Used to be they staffed very knowledgeable employees, the kind that really knew about products....not anymore. I felt I was bothering them actually, it was uncomfortable and I'd buy my paint elsewhere but I like SW paints."

"The staff in this store were awful and showed little to no customer service. I have been a long time customer of Sherwin-Williams but my experience on 4/18/23 has caused to reconsider doing future business in Oxford. Two of the staff were dismissive and showed absolutely no effort to address my issue which was very minor. On a scale of 0-5, they were get a 0."

"Been seeking disinfectant spray for months. Who would have guessed Sherwin's would sell it. Salesmen were helpful & polite. Great service."

"Came right before closing. I wanted a specific brand, but he suggested another brand because of the base. Worked perfectly. Thx to a knowledgeable staff."