Waffle House

"I ate breakfast at Waffle House off of Broadway St in Hattiesburg, MS. Everything was great until my food was served, and my waitress informed me that my service dog was not allowed to receive the food that I specifically ordered him. The manager is who had the waitress tell me, after telling her to tell me he went and hid in the back so I could not rebutt him as Waffle House has no written direction in this situation. The wonderful waitress comped my meal, which I told her she didn't have to, but she was adamant about it. Tip them girls good but if you're a veteran or have a service dog... STAY AWAY from here!"

"I literally waited for 30 minutes and didn't get acknowledged. Then when I, did I waited another 15 and just left. I am a very patient person but that was crazy. I wasn't that busy for to wait on me. I know they have a reputation but damn"

"Waitress was attentive to our needs.. food was as ordered & delicious.. everything was clean & price of meal was reasonable. I have no complaints!"

"Great spot for breakfast! Great price for your basic quick breakfast. They have a simple menu with your regular items nothing fancy. The omelet was pretty good."

"I wish I didn't have to rate this! First the steak was well done, hashbrowns tasted burnt and the waffle was hard and dark. The hashbrowns were done over. The waffle was hard and dark so we just told her to take it off as it was already bad service at this point! The young lady stated she was new and would take money off for the hashbrowns and the waffle. When we headed to the register to pay the young lady at the register stated it would be $30 but according to our receipt it was only $22. We proceeded to explain the situation to the cashier. She said hold on and went and spoke with the server. She came back and said she couldn't do the $22 because the young lady was new. We explained that wasn't our problem! Then the cook decided to argue with us. The cook told the cashier to call the police. We patiently waited for them. While waiting a worker boyfriend that was visiting decided he wanted to jump in the conversation. Police arrived and didn't even listen completely to us that we didn't eat the waffle. We were told we had to pay the $30. I was adamant that I was not paying for something I didn't eat! Another officer arrived. We explained the situation to him. He stated we had to pay the $30 due to them cooking the food and us eating hashbrowns and waffles. I told him I will NOT pay for the waffle since we didn't eat it but we would pay for the hashbrowns since they recooked them and we did eat them. The officer told the cashier to charge us $26 and be done. I WILL NEVER RETURN TO THIS WAFFLE HOUSE THE SERVICE AND FOOD SUCKS! and to have the police called on you for your worker taking money off the bill to make things right. Train your staff on proper cooking of medium well steak, smothered hashbrowns and light waffle! Steak was taken home to give to my dog since it wasn't cooked the right way! Pictures attached."