Allbrands.com Slidell Sewing Retail Store
796 East I-10 Service Road, Slidell, Louisiana 70458
About the Allbrands.com Slidell Sewing Retail Store
Allbrands.com Slidell Sewing Retail Store is a home goods store located at 796 East I-10 Service Road in Slidell, Louisiana. This store offers a wide range of sewing supplies and equipment for all your crafting needs. Whether you are a beginner or an experienced seamstress, you will find everything you need to complete your projects with ease. Visit Allbrands.com Slidell Sewing Retail Store for top-quality products and expert advice from knowledgeable staff.
Photos of Allbrands.com Slidell Sewing Retail Store
796 E I-10 Service Rd #100, Slidell, LA 70458, United States
Opening hours of Allbrands.com Slidell Sewing Retail Store
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 16:00
Sunday:
Closed
Reviews of Allbrands.com Slidell Sewing Retail Store
"Extremely terse and quite unhelpful. Called for a 12 dollar part and the lady on the phone that couldn't be bothered. She offered a $320.00 service to look at the machine and offered no alternate source for the part. If this shop comes up in your search results, keep scrolling....."
"I was terribly disappointed with our experience. We went to pick up my machine that had been repaired. We were never made to feel welcome, in fact, quite the opposite. As though we were inconveniencing the young lady working. After putting the machine in the truck, my husband and I were looking around, we were asked if we were browsing. Yes, we were and were certainly not comfortable- we felt as though she thought we were going to take something and didn’t want us there. I came to a demo machine I was interested in and asked how much. I was told “we only tell you the price if you’re buying it.” Well that was the point of asking the price, because I was interested in buying. We left, never finding out the price of the machine. This was our first and last experience here."
"Dropped off my Kirby vacuum for repairs, I was told at the drop off time that there was a one week turnaround. 4 weeks and $375.00 later and after several phone calls my vacuum was returned the store "repaired". I immediately noticed before I left the store their "thorough" inspection of my vacuum wasn't so thorough. They failed to notice a couple of the suction fan blades were broken off, even after I mentioned it to them when they gave me my estimate. I asked the lady at the Slidell store to confirm that the suction fan was included in the estimate and she said she would call me back with a new estimate if it wasn't. When I didn't receive a return call, I assumed it was being done. Several weeks went by. I called each Tuesday to see if it was back. No one ever wanted to help. The standard answer was it would probably be back next week...if not they would call and check on it. After 2 weeks, I had to be ugly to get anyone to check on anything. They would tell me that they would call me back with info and they wouldn't. After getting the vacuum back and noticing upon receipt that it wasn't completely repaired, I asked the lady if they used a third party repair service or who was I supposed to call to complain, they didn't have a clue, but of course, said they'd call me back with a phone number. Once agin, no phone call back. I knew they had sent my vacuum to Baton Rouge so I looked up the contact number to the B.R. location and called during business hours, got a recording and had to leave a message. I left a detailed message about not m=being happy with my service and that my vacuum wasn't repaired. Once again, no phone call back. Called that number back again the next day, the automated system answered my call and said all reps were busy and that my call would be answered in the order it was received.....7 minutes later, my cell phone dropped the call. Called back again, got the same automated answer, was on hold for 10 minutes at which time another automated message said that all reps were busy and to please leave my name and number and they would call me back......AGAIN. I did so, and left in my message that if I didn't get a return phone call by the end of the business day, I would dispute the transaction with my credit card company. Once again, no phone call back. So, today, since I hadn't vacuumed my house in 6 weeks, I decide to try to use my vacuum, even though I knew it wouldn't have as much of a suction...... well, now, since they have "repaired" it, it smells like something is burning and when I raise the beater bar up to detach the face to look at the belt, I realized the vacuum won't raise like it used to. To top it off, the lever to engage/disengage the belt seems to be stripped. It doesn't turn in a circle and stop, it keeps going...... I have now disputed the transaction with my credit card company and will have to send my vacuum elsewhere to be fixed. I wouldn't recommend this place to anyone. The ladies that work in the store are not helpful, unknowledgeable, or don't care...possibly all three and the repair center doesn't know what they are doing. And the simple cleaning that was supposed to get done to my vacuum, well, my vacuum fan had dust bunnies inside of it."
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