CVS

"Went in there tonight for a few items and the older lady up front with the short hair on the register was borderline rude. Ask her how her night was going and she totally ignores me. Also staff or following me around like I was going to steal something probably because I have a few tattoos but none the less made me feel very uncomfortable and I won't be going back in there. They need better customer service and if you're going to watch someone you at least need to be a little more inconspicuous the staff member who walked back and forth by me 36 times while I was picking my product was kind of a giveaway just saying.."

"I had 3 prescriptions sent in yesterday and was able to get 2 of them. The third one; an Epipen they could not fill due to my insurance. I was told this around 1p. Well I go to Walgreens and they called after 2p to have the prescription sent to them. At 3:30p I went by Walgreens no prescription. I called around 7:15 p still NO prescription sent to them. I tried calling the pharmacy at CVS 3 times NO answer. This is ridiculous I need the Epipen in case I have another allergic reaction. If my prescription is not sent to Walgreens by tomorrow morning; I am definitely going to complain to the Better Business Bureau and their corporate office. I don’t like to complain but this leaves me no choice!!!"

"I recently moved to MS and had my prescriptions transferred to this CVS, when I went to pick it up I was told they no longer accept good RX discounts on narcotics due to the excessive use of people using the discount, my insurance covers the medicine but it is $90 out of pocket, with the GoodRx discount it’s $25. The way this economy is I’m just trying to save money every where I can. I will no longer use this CVS for anything and will have everything transferred to Walgreens!!"

"Poorly stocked. They have a few employees that are seemingly nice but some that are very rude. Seems the regional management for CVS in southern MS doesn't really care about appealing stores or good customer service. The pharmacy is hit or miss. Used the pharmacy once or twice. My review is mainly for the rest of the store."

"Never on time with refills, when the automated text from CVS tells you that your meds are available for pickup, then you arrive and find out only one prescription out of 3 was ready, then it takes 2 more days for them to unload the shipment. When asked about the text notification service, employee states that it is wrong frequently and to not trust it. Then today, calling about my prescriptions that were called in yesterday, with one medication that was not filled, the employee repeatedly tells me that the text service will let me know when my medication that should have been filled yesterday, will be filled. Employee was unable to advise regarding when the medication will be filled, after they completely missed the prescription, which was called in at the same time as the other prescription, which is available. The level of customer service provided by this pharmacy for the last several years is of the lowest quality."