Jones Towing

"I have nothing but great things to say about my experience. My car battery died right before work, so I had to find a ride. While I was at work I was able to tell them my address, the make and model of my car and by the time I got home everything was fixed for me. I didn’t have to take it anywhere which was great and he did everything so fast! I was very thankful for him and highly recommend their services!"

"There aren't enough stars here to rate the degree of Professionalism, Care and Courtesy that you receive from Jones Towing. This truly was the epitome of what you want your experience to be if you need roadside assistance of any sort. First, the Insurance company told me that they wouldn't be there in under that two hours. He was there within less than 45 minutes. He contacted me on the phone about two minutes after the insurance company. When the driver arrived he found out that I didn't have any of the tools that I needed to have in order to simplify the process (A star key to remove the locks from the lugs , no tool for lowering the spare). He could have just told me as the police had and the insurance company, "You are gonna have to be towed to the nearest facility and leave the vehicle there until Monday (this was on a Saturday night))". After assessing the situation, the driver informed me that he would remove the star key but I wouldn't be able to use it again, after my approval he went to work. He devised a tool of his own to remove the spare. He went through a lot of tries before he finally got the result needed. This took a while and a lot of going through tools. He could have given up and i would have understood but, that wasn't the resolve that was in him. it was a cold Saturday Night (02/17/24 you can check the weather on this date). I had my two young granddaughters with me and he never asked that they get out of the vehicle as a matter of fact he checked with me to make sure they were warm. Once he got everything off and put back together he used a torque wrench to ensure everything was tightened to specs. Here is a crowning ;jewel, the next day he researched where I could find the tool for lowering my spare and removing my lugs and sent them to me. I could go on giving my raves about the Professionalism, Care and Courtesy that you get from Jones Towing. if ever, I'm in need of Roadside Assistance, I want "JONES TOWING" because I know that it can't get any better. If I lived to be a thousand I couldn't thank them enough."

"Lowell was amazing! AAA first attempt to send me a tow was gonna take 4 hours. So I asked them to assign it to someone else. When they assigned it to Jones Towing, Lowell called me right away to give me an estimate of his arrival, and it was accurate. I had a classic car, and he took care and made sure to prevent any damage while he was loading it on the truck. Then I got in the truck with him, and we drove an hour and a half from Moss Point MS to New Orleans. We had a great conversation on the way. The next day, he texted me to recommend a shop as I was having a hard time finding a shop to work on my classic. Great guy all around! Many thanks!"

"Mr. Jones and Jones Towing service truly cares about their customers. He went out of his way to help me get back on the road. He went the extra mile helping me get my car running and found the problem right away when other towing companies didn’t even try to figure it out. I highly recommend using his company! He pays attention to detail and provides the best customer service!"

"The gentle man that helped me didn’t waste time and was thorough with his work on my vehicle. He also went by my vehicles manual to make sure the job was done correctly instead of just treating all vehicles fits one size approach. Great to talk to and extremely knowledgeable about the industry he’s worked in for years."