True Value Home Center,

1865 Commerce St, Grenada, MS 38901, United States

"Staff is friendly and helpful. The manager is not. In fact, he's downright rude and unaccommodating. When their bolts aisle had no ink pens to use to fill out item numbers on plastic bags for my selected nuts and bolts, he would not lend me a pen when I asked to borrow one, bellowing out at me "Sorry, I can't help you with that!" (despite having a pen in his shirt pocket and others on the counter), leaving me unable to write down the necessary info to check out and leave. He finally let me use a pen when I and another associate convinced him that there were no pens on the aisle. I will not set foot back into that store as long as he's working there. And the home office never replied to my complaint about it, so they're just as bad, as far as I am concerned."

"Extremely helpful and friendly employees!"

"The folks here are always friendly, always helpful, and True Value always has the best prices."

"I'm giving them five star review, but I do have minor issues. Overall it's a great place to shop for hardware or gardening supplies. My negative critique is just that a lot of items on the shelves are not marked with a price. Sometimes the marking is on the shelf but not on the product. So it's difficult to compare until you take the product up to the front desk for a price check. The store is clean, and the staff is knowledgeable and helpful. Rarely do you find them on the floor though. Mostly they are at the checkout counter. So you may have to look for someone that can give you assistance."