Sugar Factory - Biloxi, MS 777 Beach Boulevard, Biloxi, MS 39530

"Drinks great and fun as always. Chicken couldn’t be cut with a knife nor my teeth. Dry and awful. Not worth an hour and a half wait for my food. And such a joy to share a napkin with my sister as when I asked for silverware for a table of two, handed one."

"The service was great and very friendly. However the food wasn't very good. My salmon was over cooked a d kinda hard, the mac n cheese was gritty and reminded me of a cheap frozen meal. Lastly I paid $10 for an extra side of asparagus and it was such a tiny stalk size and the serving size was ridiculously small. See the knife for size reference."

"Sugar factory was a nice experience. This restaurant is located in the Hard Rock Cafe. I had the carnival milkshake with fried Oreos, waffles, and Oreo crumbles. It was nice!!!! Sugary indeed.. my guest had the buffalo sandwich with fries.. it tasted pretty okay. It is a bit overpriced in my opinion but that is expected in such a place like this. However. I'd attend again to try other items. Service was nice as well."

"Went here for the first time for our niece’s birthday. The staff were all very accommodating, and positive. I got the big cheesy , and it may have been the best burger I’ve ever had! The musics was great and the whole place is a vibe. Very clean and beautiful. Cannot wait to go back!"

"My sever was the best part about our Vist on 11/02/2023. He was so polite and professional. He made sure he took care of us. When our food was brought our the colorful burgers I ordered, the bread was very hard we had to send them back. I ordered a club sandwich whichever looked good to the naked eye. I bite into it and started to chew only to fill something in mouth mouth wasn't apart of the sandwich I spit it out only to find that it was a small white piece of paper. That make me take a look at my sandwich to only discover there was cheese on every slice of cheese. I called my server over to take a look and let him know that he needs to tell whomever fixed my sandwich no that he could have choked someone. He went to the manager that was on duty and the funny thing about that she was sitting in the front at the host's bar the whole time and never once came over to speak with us. You wouldn't have even known she was the manager because she was talking and playing with the younger girls. The food was horrible and very much over priced. Sugar factory needs a bigger and better food menu."