Wingstop

"I got an 10 piece bone in chicken wings. Lemon pepper. But they want to to pay for ranch dressing or do a survey and get it free. That crazy. This is my second time here I feel like it should have been better customer service. $12.52"

"We went to this Wingstop the food was ok but when we got home the ranch dressing had been watered down. I get they may have a shortage on ranch dressing but watering down the dressing is just wrong. People don’t spend their money on things only to be deceived!"

"I can't even rate the food at this location but the service was horrible. I tried to call in a order and was told they could not take call in orders but if I ordered online OR came in they could get me in and out. So I go in five minutes later to be told that they couldn't take my order unless I made a online order because they were short staffed. I'm kind of glad I didn't eat there since I saw a cook dropping chicken with her bare hands."

"First and foremost if you don't read anything else: CHECK YOUR ORDER BEFORE YOU LEAVE. I stopped by this location to get supper for the family on the way home. I live 20 minutes away. I placed my order and patiently waited for the food to get ready. About 15 minutes and I was called to the counter to pick up my order. I told them thank you and headed out to the truck to go home. I did not check the order. Yes, my fault. I drive 20 minutes home and go to give out the food and low and behold my wife's food is missing. Like completely. I give my kids their food and leave mine on the table to head back to the store and get hers as I do not eat until the family eats. I call the store as I am leaving home. It took about 5 times to get someone on the phone. Once they answered I was asked to please hold and instantly put on hold, no chance to even say ok. Now 15 minutes later the phone hangs up. No one ever came back to the phone. I tried calling back 4 or 5 times but no answer. No huge deal as I was just a few minutes away from the store. I get there and wait in line. When it is my turn I calmly ask if I can speak to the manager. I was told there was no manager on duty. Figures.... So I explained my wife's order was completely missing, my "wet" Cajun wings were in fact dry as the Sahara desert, and handed the guy my receipt. The worker argued with me that both my wife's and my carrot side orders were combined to one. According to him there were 20 sticks in one wrap. There was only 6, confirmed by my wife, and I explained that but he insisted that he was correct. Whatever, I just need my wife's food. He said he would remake her strips. I waited 5-ish minutes, hard to judge as I was very upset by this time as gas is still not cheap, and the strips came out. The worker said he "put me a spare ranch in there for my troubles". Seriously........ A ranch. $0.25 ranch and I had to drive 40 minutes round trip because of your mistake. In the end, wife got her strips and ate my side of carrots. I ate cold, dry, Cajun wings. If I do order from this location ever again I will definitely check the order BEFORE I leave and I highly recommend that you do also."

"Great customer service! We purchased enough wings to feed an Army l. The staff got everything right the first time! We will stop back through on our way from Las Vegas."