Honda of Slidell Service Center

"I love the service lady Misty as she is informative and friendly, but the service is super slow even with an appointment 2 and a half hours I waited for my vehicle to be done with an appointment."

"Had a computer problem only a dealer could do. I was grateful to get a service appointment for the morning after I called. The staff went beyond courteous to amazing. Jenny was so kind and helpful while I was waiting with my two young children. I was kept informed about what was going on and given a free loaner car when parts needed to be ordered. I will recommend this location to anyone to asks."

"The service center at Honda of Slidell didn't even give themselves a chance to get a better review than this. They completely messed up by not honoring their appointment reservation system. Here's what happened: I made an 11:00am appointment for my CR-V by calling the service department weeks before the appointment. I showed up to the appointment approximately 15 minutes before. When I dropped off the car, the service advisor confirmed the services to be performed and then asked me, "are you going to wait?". I explained that I had other things to do and would return for my car in the afternoon. Around 2:00pm I showed up to retrieve my car only to find that my car had not been serviced yet because "I didn't wait with it." I was puzzled by this and explained that I had made an appointment for 11:00am and that I arrived on time for my appointment. It was explained to me that it didn't matter if I had an appointment because if I didn't wait with my car I was bumped behind everyone who did wait with their car. WHAT??!!! Here's the deal. If I make an appointment to get a haircut or see a doctor then I have essentially reserved the given timeslot. I can suffer a delay caused by an earlier appointment but would not suffer if the barber, hairdresser or doctor kept taking people who just showed up in front of me. Honda of Slidell COMPLETELY WASTED MY TIME. I chose Honda of Slidell because the other Honda dealerships on the Mississippi Gulf Coast have done poor jobs over the last couple of years. I was hoping for a much better experience. Instead I walked away without my car being serviced and with another bad experience from a Honda dealership in this region. Will not be booking any more service appointments with Honda of Slidell. Will not go back to wait for nothing."

"Called about two factory recalls on 2019 Honda Accord. Was given an appointment at 9 AM the next morning to replace both recalled parts. Mark was awesome and kept me updated throughout as well as called the next day to make sure there were no issues. Great experience, great customer service."

"Right after Hurricane Ida hit New Orleans, I needed a Honda dealership that was still open for business to diagnose / fix a dead battery or alternator problem. Even though their location was also without power ( as were all my closer N.O. area Honda dealers ) and their service center was running on generators, they were able to quickly get me back on the road in such a crucial time to be safely mobile again. Service rep Mindy was so helpful even though she and her fellow employees also were experiencing some of the after affects of the recent powerful storm. Can't thank them enough for their kind and professional assistance!"