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Rainbow Chrysler Dodge Jeep Ram of Amite
59662 Guzzardo Lane, Amite City, Louisiana, United States
About the Rainbow Chrysler Dodge Jeep Ram of Amite
Rainbow Chrysler Dodge Jeep Ram of Amite is a premier car dealership and repair center located at 59662 Guzzardo Lane in Amite City, Louisiana, United States. As a one-stop shop for all your automotive needs, we offer a wide selection of new and used Chrysler, Dodge, Jeep, and Ram vehicles. Our experienced team of professionals is dedicated to providing top-notch customer service and expert car repair services to keep your vehicle running smoothly. Visit us today and experience the Rainbow Chrysler Dodge Jeep Ram of Amite difference.
Photos of Rainbow Chrysler Dodge Jeep Ram of Amite
59662 Guzzardo Ln, Amite City, LA 70422, United States
Opening hours of Rainbow Chrysler Dodge Jeep Ram of Amite
Monday:
08:30 - 18:30
Tuesday:
08:30 - 18:30
Wednesday:
08:30 - 18:30
Thursday:
08:30 - 18:30
Friday:
08:30 - 18:30
Saturday:
09:00 - 16:00
Sunday:
Day off
Reviews of Rainbow Chrysler Dodge Jeep Ram of Amite
"The service department was a great experience. They seem very committed to making sure the customer experience is as smooth as possible. They took the time to educate me on the repair process and kept me updated on the progress of fixing my truck. I had taken my truck to 2 other shops and had failed fixes. The shop foreman Kayla personally spoke to me on the phone and even had me drive my truck with her. She was friendly and professional and was quickly able to figure out what was going on. The other shops kept telling me i needed to rebuild my transmission but an hour after our drive she walked me into the shop and showed me a single wire that was causing the issue on my truck. My truck hasnt acted up since the repair and they even called me about a week after to follow up and made sure my truck was fixed."
"man the service dept. is top notch there service people are very nice and concsiderate and take the time to realy listin to customers and everytime i had my car worked on there i never had any problems and my car was fixed right the first time"
"Hi, Let me be clear, this one star rating was just for me to leave my review. It took me some time to figure out how this should be escalated. I have a 2013 Dodge Charger R/T. I came into the dealership last year in April, and my car was repaired. The amount of time it took for each repair caused me to lose my job. As we know, there is already a teacher shortage, so this left my students without me for the remainder of the year. The latest experience has me baffled at the level of unprofessionalism as a whole. I contacted the service advisors because I was informed that my car would not be repaired without me paying $500. Let me add that upon purchase, I also purchased a Maximus Care Lifetime warranty. In all my years of driving Dodge, I have never heard of a $500 breakdown fee when all I pay is a deduction. Well, fast forward to me advising them that I would just come get the car. Upon arrival, my car had 3 flat tires and a dead battery. It was raining, and everyone from service had clocked out. One technician came gave me a jump and added air to the tires. Low and behold, my car dies again. As I yes me in the rain, try and jump the car," and I realized that there was a Grey Dodge 2500. I had just started with someone on it watching me for 15 minutes. He then comes over ( Caucasian and thick) with Service Uniform on and tells me to leave it, and he would handle it. I was surprised and confused as to why you watched me for so long without intervening, just added fuel to the fire. He calls his companion over another Dodge employee for her to get my keys. He said he didn't know I was coming. I pulled out my phone and displayed the messages, in which I clearly communicated I would arrive after 5 pm. He said he believed me, but for your companion to be the service advisor, I find it hard to believe you didn't know I was coming. The manager of that location waived the diagnostic fee as if it were a favor, but honestly, I don't know what's wrong with my vehicle, so I wasn't paying. Well, by Friday, I was told the battery was dead. I contacted a tow company and they came out. My car is home with no battery, and each time it rains, my interior is impacted. Service means ensuring you at least leave things how you found them and giving customers options. I contacted them for my battery, and the advisor said it wouldn't work. Well, it allowed me to let the windows down. The battery just needed a charge, and as the other employee saw me struggle, he should have ensured all windows were up as he said he would take care of my car. I have yet to get a battery due to funding, and my car now holds a horrific snell. Please beware of who you service and how you service them because everyone deserves the same level of treatment. I won't let this go as I work too hard to watch my car not be taken care of. I will post this on all platforms, and hopefully, the owner of the facility can contact me. Sincerely, Dr. Lakisha Hubbard Ed.D"
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