Aaron's

"Horrible place to do business. Got the sectional and found places where the threads wasn't sewed all the way. We asked for another one and they said the would have in a week. We kept calling. Then they said it would be a month. Then they brought a section that was used and wore down. We didn't want that because it wasn't new. Then they said they would have a new one in a week. After a month was over they still didn't have it. We are paying Insurance on it and evidently that isnt working. We waited two months and then stopped paying because we decided we just didn't want it because they didn't send a new one. Different workers called and we told them we didn't want it. Different and same people call for us to pay. We keep telling the same thing, to come and get it. We still have this and they haven't come to get it. We've called manager to. It is a mess there and they don't communicate with each other. This is a huge mess! DONT GO!!!"

"I am renting to own a MATCHING washer and dryer - the timer on the dryer went out so Aaron's came to pick it up and I was told it was an easy fix and I will get it back in a few days. I am given a temporary dryer that has a stupid slope to the top - can't put anything on it like dryer sheets what have ya - slides right off. This was over 5 MONTHS ago. I have been told several times it is ready. Was told I would get it Thursday of this past week - Aaron's was a no show and no phone call. I called and supposedly they had a bad day and just could not make it. Rescheduled with a LONG 5 hour window today - a beautiful sunny Saturday and I am babysitting. 11:00-4:00 pm is my window. Aaron's is a no-show again and NO phone call AGAIN! I could have taken kids out today instead we sat here bored and waiting!! Thank God for Net-Flix LOL! Aaron's is only owed less than 50.00 on my account and they will not see it until I get my dryer and there BETTER NOT be any late fees when I do...IF I do that is."

"This place made me so mad. I asked for a new box spring plane as day and still got a used one. Then I paid cash think I could get delivered that was a no go they didn’t tell me that like I just was suppose to knew. On Top of that when I requested my money back they was sure to tell me that that’s a big no no in they company so they had to get the area and district manager involved. Like I literally gave up I’m not ever going back to another Aaron’s spend my money else where. They was so obsessed to get the sale that they didn’t even treat me like I was human like warning me was non existence plus this store in particular is just trash I’m not going back AT ALL NEVER AGAIN! This store literally made/make other stores look so freaking bad its a shame. Like for the life of me I complained about that box spring for a week straight cause it was the complete opposite of what I asked for I ask for a NEW -THICK BOX SPRING they gave me a USED - THIN BOX SPRING , & when I asked how did y’all get it confused no had nothing to say I walked them thro the entire conversation after they tried to make feel as if I was going crazy. Yes this happened all over a box spring because I want what I want I spent money thinking that’s what I was getting but it’s neither here nor there. I gave it to my mom and just went to Conn’s & called it a week."

"My wife and I were looking for a good place to get a washer and dryer and couldn’t afford to buy them outright so we came to Aarons to see the prices... we were treated exceptionally well as soon as we walked in the door... these people were very professional and had all the right answers to our questions! We look forward to a lasting relationship with this store their people and the company! Thanks to Matt and his crew we will definitely be back here! Good job and keep up the great work!"

"I wish i could leave 0 stars but its making me select one. This place is very unprofessional. The sales manager Jamella is very rude and has a bad attitude, and the store manager Matt is very discriminating. We made a complaint to him about the service we received from jamella and he cancelled our application and called us liars. I will never rent from this place again. Bad business"