INFINITI Service Department - Herrin-Gear 1685 High Street, Jackson, MS 39202

"Tricia always goes the extra mile to help customers. She corrects what the service techs mess up which is often. New tire and this is how they check air even when doing oil change and tire rotate. She takes care of things like this."

"Jerry Jones is the most empathetic service representative that I have encountered. He answers all your questions without you feeling rushed. He takes the time to explain just what was found that needs repair or replacement. He return calls promptly. That’s why he gets my 5 Star rating."

"Always receive prompt, quality service at Herrin-Gear Infiniti. Texted Randy for preferred appointment day and time and received quick confirmation. Routine oil and filter change, engine air filters and rotate wheels. Also, follow up on minor previous service. In at 7:30 and out just after lunch. Always a pleasure working with Randy to keep my Q70L in good shape."

"My service advisor Patrick did an outstanding job when my car needed service. He was friendly and took my concerns seriously, had the right people scheduled to work on my car to correct the issues, provided a loaner car, and always kept me informed of the progress. I was very impressed by Patrick’s professionalism and motivation to resolve the issues I was experiencing with my car. Thank you!"

"The advisor did a great job. The technician did a horrible job told me to change the interior 4 bulbs out that he needed to take the headliner out to replace the bulb and was going to charge me $2000.00 u don't have to take the headliners out to replace no bulb I got 20 years of experience at Nissan and I never seen no one take the whole headliner out just to replace a bulb really Herrin Gear stop over charging ur loyalty customers. Fixed the bulb myself that how I know."