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Barnett’s Body Shop
120 Autobahn Loop, Madison, Mississippi, United States
About the Barnett’s Body Shop
Barnett’s Body Shop is a trusted car repair institution located at 120 Autobahn Loop in Madison, Mississippi, United States. With a team of experienced technicians and top-of-the-line equipment, we offer a wide range of services to get your vehicle back on the road in no time. From minor dents and scratches to major collision repairs, our skilled professionals are dedicated to providing high-quality workmanship and exceptional customer service. Whether you need paint touch-ups, frame straightening, or mechanical repairs, Barnett’s Body Shop is your go-to destination for all your car repair needs. Contact us today to schedule an appointment and experience the difference of our reliable and efficient services.
Photos of Barnett’s Body Shop
120 Autobahn Lp, Madison, MS 39110, United States
Opening hours of Barnett’s Body Shop
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Barnett’s Body Shop
"Barnett's Gluckstadt received my car for body repair on 12/27/23. There was nothing wrong with my electrical system nor the engine. I was patient with them the entire time. I called a few weeks ago to check the status of my car, I was initially told everything was done, that my car only needed the tire put on and an alignment and that my car would be finished by 1/18/24. By 25 Jan 2024, I still did not have my car. I called Beth, my barnett's rep. Beth then stated the tech severed a wire, which blew a fuse, and they were trying to fix it, but it would be fixed by the next day, the 26th. Well, that day came-no car. I called today, 31 Jan 2024, to check the status and Ms. Renee stated my car was ready to be picked up. I got there and realized my rim key and Jack were missing. Ms. Renee tried to find the tech who worked on my car, but he was gone. They couldn't find the items. I was told to come back in the morning. I took my son to Chick-fil-A after picking up the car. We go inside for our food then return to the car and my car's wiring goes crazy. I try to push the start button and got nothing. Everything started flickering, including my seats (it started vibrating as if it was trying to adjust itself but couldn't. And my car won't start. It's completely dead. I've been stuck in the parking lot for over 2 hours waiting for Barnett's tow truck. Im still waiting. They took my $1000 and sent me on my way, knowing the wiring was still messed up. Do Not take your car to these folks. Mr. Craig the tow guy was really nice. The first day tower , Darren too. Barnett's staff were nice and polite they just jacked up my car."
"Did an excellent job in repairing our Lincoln after a deer ran into the side of the car."
"Communication was not good at all. A 4 day repair turned into a 7 week endeavor. It was my wife’s vehicle. It was always a “waiting on paint” or “waiting for a new hood” (they “ordered” 4)… We finally get it back and I just noticed the hood jams aren’t aligned. They pin striped it with it misaligned so I can’t fix it myself… I took my truck up there to check on my wife’s car and get an estimate on fixing a spot where someone backed into me. Thankfully they never sent me a quote. I would not recommend them, which is sad because the folks seemed friendly. I’m not sure where the disconnect is."
"Ken Arnold is the best he goes beyond hid job duties and makes sure that you are satisfied even after the work has been completed. Ken makes sure that you are treated fairly on all aspects."
"*STAY AWAY* This is the worst experience I’ve ever had. They will tell you anything to get your business and not follow through. I reached out to Barnett’s to get my vehicle fixed from an accident where I was told that they were not backed up and they could have my vehicle repaired in no time (No major damage - minor body and trim repair). - My vehicle was dropped off on the December 2nd the estimate wasn’t started until the 9th. The estimator (Ken Arnold told me that all parts were ordered on the 6th and in their way. - Ken Arnold and the owner (Jeff Barnett) lied like they were waiting on approval from my insurance but they are in my insurance network so they do not need approval to change an estimate per my insurance - After conversation with Ken Arnold about how long it was taking he said the part (fender) is on back order and he would follow up with me. I had to follow up with him and he told me the fender would be in on the December 29th (next day) which is strange because I was told that it was on back order. -The same day I reached out to my insurance to see if when the approval was given to make sure there wasn’t something I needed to take up with my insurance. They confirmed that the estimate wasn’t entered until the 9th and Barnetts is an “In-Network” body shop so no approval is needed. - December 30th I spoke with the owner Jeff Barnett who repeatedly spoke in a condescending tone when the conversation started. I then explained the delay and he gave me the same story but and lied about an approval that wasn’t needed. Then goes on to tell me that the bumper is what they’re waiting on but everything else is in which is completely different from what was stated by Ken Arnold. I will be reaching out to my insurance. I do not trust them to complete my repair."
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