European Automotive

"We brought our new 2023 MB GLE in for it's first service appointment with an oil change. They were recommended by our usual auto service center due to it being a newer model MB. We are so glad they did. John was super nice checking us in and helpful in walking us through the details. We're so happy with the excellent service and their communication. We will be regular customers for sure."

"Great customer service, and the compressor they replaced for me still work. So I went back again and I was given an estimate to change a condenser. I had a hunch as the excuse I was given for a malfunction compressor was a rock stuck in it. So I decided to get a second opinion from a competitor. Which turns out to be an unplugged wire next to the compressor. This place would have charged me 3X as much, even though I paid $200 for a full diagnostic service."

"What a great group of guys. They are honest, hard working, and really know these european cars. I have a 2011 BMW 328i and I’ve had 4 different repairs done on it with these guys and they’ve always given me a fair price and gotten the job done quickly. I enjoy walking in their and talking to John! He tells me whats up and never holds back. Connor’s also super helpful, and will tell you his honest opinion. And the techs are super good and down to earth. Chris spent a lot of time on my car and he did a great job! There’s even a shop dog, who will come say hi to you if you’re lucky. Its nice to have these guys in my corner. I know they’ve got my back and will always do their best to help me :)"

"At European Automotive they are personable, helpful, accommodative, and just all around good people to do business with! I trust very few places with my VW Beetle, and these guys are at the very top. They know what they are doing and will get you in and out fast for cheaper than any dealer. Highly highly recommend!"

"I had a very bad experience with European Auto Repair in Madison. Two weeks ago they replaced a part on my front bumper. At some point the part came off. The owner asked did I hit something and I replied ”no”. He responded by saying, “I don’t believe that. They don’t just come off.” I asked was he calling me a liar and he responded that he wasn’t calling me a liar, he reiterated “I just don’t believe it.” Since replacing the part, I have been very careful when parking and I have not hit anything. He continued to double down by asking did I see it come off. I said no. His response was, “so how do you know you didn’t hit anything?” When diagnosing the car he suggested that I received another bad part. This is consistent with my point. In short, he declined to replace the part. My wife has spent thousands of dollars with them in the past. I spent $1,000 on my last visit. I do not recommend their service. They do not stand by their work."