Chicken Salad Chick

"Ordered Chicken BLT and The The Chick , along with sides and drinks. The Chicken BLT did not have Bacon, Lettuce, and Tomato. The The Chick was ok, just added that picture to show no bacon was mistakenly put on it. The last three times I've ordered from the Madison location the order is missing something or wrong. I've attempted contacting by phone only to leave a voicemail that was never returned. I've also provided feedback surveys and emails. Never had a reply. So, bottom line is they can't get orders correct. Doordash drivers are great! I have tried to get it another try and unfortunately things have changed. Very disappointing. I've got 500 CSC points accumulated over the last few years. Don't know if I'll try to redeem then because that would be incorrect too. Because they are consistent when it comes to inaccuracy."

"I think it was my 1st time using a drive-through for Chicken Salad Chick. The order was made just like we asked. It was busy, but not too long of a wait. Thank you for continuing to support the military."

"Very dirty. Floor very dirty. Moved to 4 different tables before I found one not "too" sticky / plain dirty. Advised waitress and she had a don't tell me look on her face. Also , was very insulted that I was ordering & paying up front & was asked for tip before I received this bad service. Will not go back."

"Heard a lot of great things, so decided to order takeout. I got the Sassy Scotty on “toasted” white bread with pasta salad. I was a little disappointed in the serving size of pasta salad, and my boyfriends cup of soup wasn’t warm in the slightest. The bread wasn’t actually toasted. Not sure if it’s pre-toasted or just barely toasted but it wasn’t crunchy at all and still squishy to the touch. The chicken salad was good, however, it was a little difficult to tell the difference between the Sassy Scotty and their basic chicken salad. The service was really nice, and nothing in our order was incorrect. Kinda torn, maybe I’ll just have to try something different next time."

"Ordered food from here and it was literally thrown together. The grape salad had no pecans or brown sugar. Just grapes thrown in a little cream. There was also a piece of pasta and strawberry in the mix. The egg salad was just tossed on the plate."