Jefferson Auto Services-North

"My wife brought her car here because the back struts needed replacing and there was an oil leak. The abs system also needed work but they couldn't do that in house. Everything was fine until after she paid for all the work. After that customer service just stopped. They screwed up and then acted like it was my wife's fault. The girl in the front had a huge attitude, didn't have a clue what she was talking about and acted like it was a burden to answer the phone. The work was done really sloppy. They didn't put the hub caps back on so now i have to go deal with them again. Just an all around bad experience. I know I'm just one customer and I clearly don't matter to them, but I spent 1500$ with them and planned on returning but not now. And they charge you $125 to "diagnose" the problem. Stay away from this shop."

"I recently brought my car to this mechanic shop, and I couldn't be happier with the service I received. The technicians here are truly skilled at what they do. They diagnosed the issue with my car quickly and accurately, and the repairs they made were solid and effective. Not only did they fix the problem, but they also went above and beyond to ensure that my car was running smoothly. The staff was friendly, the prices were fair, and the whole experience was hassle-free. I highly recommend this Jefferson Auto to anyone in need of reliable car repair services."

"Shop came highly recommended. We’ve had several maintenance and repairs completed since we’ve swapped to using them, and have been pleased with the service we have received so far. Staff is friendly and everyone seems knowledgeable."

"Jefferson Auto Services North does an excellent job. My vehicles are always diagnosed, serviced and/or repaired quickly and efficiently. Highly recommend them for your automotive needs! January 24, 2024."

"I recently visited this mechanic shop, and I must say that I had a wonderful experience. The mechanic did a fantastic job replacing my back brake light. He was not only skilled but also incredibly nice and professional. What stood out was how informative he was, explaining the process and ensuring I understood what was being done. Being a woman, it’s hard to find places that make me feel comfortable, heard and understood but steve made me feel all of those things and helped me so much!! I highly recommend this shop for their excellent service and friendly staff!"