Starbucks

"I stopped coming here because EVERYTIME I ordered from here, they ALWAYS messed up my order. I started to feel like they were doing it on purpose after the third time so I just stopped going here. Their attitudes are awful too like oh my god. I like shopping in the stores in the Renaissance area, but I hate this Starbucks. I’ll stick to the one that’s on Baptist road."

"Teach your staff how to follow directions! Teach them how to be polite and treat people with respect when they are questioned about their mistakes! They didn’t make our drink as requested! Gave us someone else’s order and than had an attitude when they were politely asked to fix it! Throwing stuff down in the sink! Huffing, puffing, and getting upset!"

"Filthy. You could see the mess everywhere behind their counter at the mobile pick up. Empty milk jugs all over, spilled liquid on the counter. The bathroom was disgusting. There’s build-up all over the walls near the hand dryer, everything was damp. Staff couldn’t be bothered to greet anyone, even when we thanked them for our mobile drinks. Just blank stares, as if they were offended we were even speaking to them. Zero customer service skills present. I 100% understand the difficulties of providing top tier service when things are busy, but baristas were literally staring off into the distance or at a wall."

"The worst Starbucks I’ve ever been to. I felt like they were mad at me. Terrible attitude. I give them a big tip every time I come in and you never get a thank you or a sign of appreciation my orders are always messed up, incorrect, and no one smiles, I’ve given this place 4 opportunities to redeem themselves. because everybody has a bad day now and then, but this is ridiculous. I hope someone in corporate fixes this, Starbucks used to be known for the good people they hired in the service they rendered."