Walmart Auto Care Centers 5341 Mississippi 25, Flowood, MS 39232

"I got new tires installed in August 2023 at Walmart. They started having a vibration, so I dropped the car off this morning to get the tires rotated and balanced. I specifically asked them to check the balance of the tires because a weight might have come off 1 wheel. Car still has a vibration after I got them to ‘check’, so I check my dash cam to see what they did…. They didn’t balance my tires or even try… they rotated them and lied that it was all good. Lazy liars running this shop! They didn’t even pull it into the shop! They pulled into a parking spot and rotated the tires since I dropped it off and didn’t watch them."

"Came to get my battery replaced today. Bo and Joshua were so amazing! Roy was also helpfully. They made sure I got a new battery under my warranty, were very professional and got me out in no time. Will definitely be coming to Walmart for my oil change next month"

"Their staff needs lessons in basic manners, and they need to be open when they say they are going to be open. Why won't Walmart fix these issues? I am obviously far from alone in saying this. There are plenty of other tire places for me to get service, and it would be ridiculous for me to choose Walmart for that in the future."

"Website says they open at 7:30. Sign by the door says 8:00, additional paper sign taped to the door says 9:00. Called at 8:45 and the guy who answered said 9:00 due to short staff. I was just there to pick up tires for another shop (already paid for and sitting right by the door). His response: “9 o’clock, sorry.” And that was it. Unprofessional, unreliable, un-everything-they-should-be. Should get zero stars, but at least someone answered the phone, so I guess they earned the 1. Buying from Walmart is fine, just take the tires and your vehicle elsewhere for mounting and balancing."

"I give them a 1 star. Today, I went at 8am to get my tires balanced, an air filter, and wind shield wipers. They called around 11am to say the car was ready. When I arrived, I found out they had not balanced the tires due to a lug nut that was too tight. They are the ones who rotated the tires previously. Then I found out the air filter had to be ordered. Someone should have called me hours before to let me know. I should not have found out when I picked up the car. Terrible customer service. They never pick up the phone to ask questions in advance. Just terrible!!"