Barnett's Body Shop Tire

"They had my car 1 week longer than originally expected then they tried to charge me more than the quote, without even calling me to verify if I'm ok with it. One of the items they fixed was my breaks and they are still making noise"

"$4000 DOLLAR STORAGE FEE WARNING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WE HAD OUR CAR HERE DROPPED OFF ON A WEEKEND FOR THEM TO LOOK AT MONDAY WHICH THEY DID NOT AND THE CAR WAS ONLY DROPPED IN THE PARKING LOT. WE WERE CHARGED $4000 WHEN WE TRIED TO MOVE THE CAR MONDAY INSURING WE HAD TO STAY. THESE PEOPLE ARE ROTTEN LYING THEIVES. I have taken my car here twice. The worst service and workmanship I have ever had. The first was after a fender bender involving the bumper. A minor fix! This took 4 months and the serviceman was lied about when it would be ready. When they were done with it my MPG had dropped by a 1/4 which is considerable money. SOMETHING WHICH SHOULD BE EASILY FIXABLE ADJUSTING A GROUNDING WIRE SOMETHING THEY WOULD KNOW THEY JUST WANT MORE MONEY!!!!! They then wanted more money to fix what they had broken!!!!!!!. This second time after towing the car there on a Friday night they have again taken 4 months and ignored calls while giving us a bill of around $15,000 dollars. $4000 of which was the storage fee mentioned earlier. Even with the money spent I expect to get my car back in terrible condition because these people are dishonest frauds and hacks. Because of the cost and dishonesty of these people I recommend you choose another body shop. At the time I write this my car is still in the shop. I will update with progress and what they do."

"This was the worst experience I have had in a while with a suppose to be professional establishment. They did not put my car trunk back like it was when the car was towed in although you fixed the car things were missing from the back seat which should’ve been touched. No one could tell me where my missing items were. It was totally NO accountability in the mistakes they made and I was very dissatisfied. I would definitely NOT recommend this company to anyone and definitely don’t pay with a debit or credit card!"

"Let me start off by saying Barnett's Body Shop kept my car for over 3 months. They would call me at the beginning of the week and tell me my car would be complete on Friday, this went on for at least 2 months. In the middle of all that my rep left and I got another one. They kept blaming it on parts and my insurance company. It was not my insurance rep because he communicated with me weekly. They would not return phone calls to communicate with me until I called. Finally, they finished the car and told me to pick it up. Oh, I forgot they ordered the wrong tire for the car twice. When I picked the car up and left the air conditioner did not work. So I returned it for them to look at and they told me the compressor had gone out. Of course the air conditioner was working when I took it to them and they refused to fix it. So I finally went over and picked up my car because I could not tolerate the excuses any longer. I would not recommend this shop to anyone. *****Update****** The front tire of my car was leaking air and I decided to get it checked out. Barrett’s was suppose to put a new tire on the car. These idiots plugged the damaged tire in the sidewall!! I could not believe it!!!"

"I had body work done with them and they gave me a quote of $1444 and when they finish my car it end up being a whole different total from what they gave me but they said it was a preliminary estimate in which I wasn’t aware of. They did not contact me to confirm the work that was done. They only was supposed been repairing the passenger side of doors and they end up doing $6727 plus work on my car that I did not give them permission to do and was not given a quote on. When you go to them make sure you get accurate information. Pamela T."