Car Care Clinic

"Better check after them when you get your car back! Caps be loose and sometimes not even on!!!!! Never using this place again. If I have to watch over you I might as well do it myself!"

"This is a late post, but better late than never. I took my car to them in 2021, and ended up needing a new car. I took my car up there to get a wheel alignment, and when I picked my car up I had an oil leak. Now mind you when I took it up there my car had no issues. That next day my car smelled like oil, and it started jerking really bad as I was driving it. I called them and they told me to bring my car back. I took my car back, and they told me that I had an oil leak, and I had to pay to get it fixed. They said that it was leaking when I brought it up there, but why not tell me if that was the case. I went back to my job and there was no oil or anything on the ground where I parked, and I checked the ground in my apartment complex. No oil leak! I knew they were lying, and that they had messed my car up. So anyways, my husband went up there, and the cops were called. They ended up fixing my car free of charge but told me that I was banned from there. Which is fine because they suck anyways. The only reason I’m speaking up now is because the same thing happened to someone I know, and at the same Car Care Clinic. I’m not saying that all of them are bad, but this particular one is terrible. Would not recommend to my worst enemy."

"The staff here is really personable and professional. They are excellent communicators and informed me that it would take a couple of hours for them to take a look at my vehicle due to the number of cars ahead of me; however, to my pleasant surprise, my car was actually repaired in a couple of hours. I love when companies under-promise and over-deliver! I will return to this location."

"Let me tell yeah c.c.c. in ridgeland is the best!! Need a flat tire repaired 2 was ahead of me. Manager said I'll do my best get yeah done they close at 1 like 11:59 buy 12;36 I was done. They will have all my car business dor sure. Thank-you guys for such professional service if I could give you 10 stars I would."

"While working in Jackson I brought my car for diagnostics and repair for front wheel noise. The shop indicated to replace suspension parts, I authorized. Later that day they indicated to replace the tires and I was offered Pirelli tires, ( my car takes run-flat tires) and I picked up my car at the end of the day as I need to drive back to Texas the next day. When I made it home I noticed I had 2 Pirelli and 2 Continental tires on each side of the car. I returned to Jackson 4 days later and contacted the shop asking them to provide a full set of Pirelli tires I was offered. I was never informed or asked to get mixed tires, neither informed about it when I picked up the car. I brought the car back and dropped it off asking them to give me a full set of the same tires. They declined straight up to work things out. I offered to leave the car so they could order them ( they insisted the tires were not available in the state). In the end I was told they could not do anything, that I had to keep those tires. I even offered to get my old tires and I would get new ones in Texas but they declined to fix the situation. Having to run a company I had no time to lose with them and just picked up my car. Needless to say that the wheel noise didn’t go away ( it was the wheel hub) after spending over 2500 between parts, labor and an uneven set of tires. Absolutely subpar customer service, craftsmanship and business practices."