The Tire Depot,

5758 Terry Rd, Byram, MS 39272, United States

"DO NOT TAKE YOUR CAR TO THIS SHOP. Went in for an oil change, they claimed to have checked all fluids before giving me my vehicle. When I get home, I realize my coolant is leaking. When I confronted them about it, they told me in between the time I dropped my car off and got it back, that it just happen I have a hole in the radiator. If there was a hole in the radiator, I would have noticed already. My engine overheated shortly after leaving there shop. But they expect me to think this is a coincidence and now are trying to charge me $700 for a new radiator. DO NOT USE THIS FRAUD OF A BUSINESS. This is the second time Tire Depot has found a way to screw up my vehicle with me being left with the bill. A few years ago I got four new tires for my truck. They test drove my vehicle and told me I was good to go. Got on the interstate and by the time I hit the next exit, i hit brakes going 65 and they did not work. I almost ran into the back of a stopped vehicle because they put a hole in my master cylinder and all my brake fluid leaked out. I went back furious and was basically told they wouldn’t cover it and didn’t have a technician they trusted to fix the problem they created. Cost me $600 for a new master cylinder. *DO NOT USE THIS JOKE OF A COMPANY. IF THEY MESS UP YOUR VEHICLE, THEY WILL SAY ITS JUST A COINCIDENCE AND WILL MAKE YOU PAY FOR IT. Terrible business practice"

"Very nice staff. They were honest about my car's condition. Did not try to find something wrong in order to bill me for work I didn't need. Will return."

"I purchased a set RoadTour 655 MRE, Aug 2021. The warranty on Hercules website states this tire is good for 65,000 miles and if this tire becomes unserviceable due to a flaw in workmanship or materials, we will replace it at no charge during the first 50% of tread life. And this warranty is good for up to 36 months. The car began to drive poorly. The care was taken to The Tire Depot on July 29. On this visit I was told, the back tire was bad. And I had to buy another one. I would like to be financially reimbursed for this tire because it has the same workmanship damage that the others have. They would not replace it for free. The car was still driving badly so I took it to my mechanic and he told me the problem was the tires. I took it back to Tire Depot on Aug.11 and this time they told the front 2 tires were bad, excessive tread separation. Why didn't they identify this on the previous visit. It is impossible under normal wear and tear for the tires They told me they would not honor the warranty. Today, I took the car to another tire shop for an assessment. They stated the remaining 3 are in terrible shape, abnormal tread separation, unsafe to drive. It appears the Tire Depot sold me tires in August 2021 manufactured in 2019. This is highly unethical. I would like replacement tires for the same or better quality. I was taken advantage. The warranties were not honored. This is an unethical business. I do not recommend anyone to do business with them."

"This place is amazing! After a 4.5 hour road trip my truck unfortunately began making some crazy noises and luckily I made it to the Tire Depot. Mid busy Saturday morning and the manager, Chris stepped into action and got his mechanic on it right away. The mechanic diagnosed the issue within 2 minutes!!! I was back on the road in no time thanks to this great shop! Highly recommend using these guys!"

"Chris at The Tire Depot is a great manager. He was up front and honest about repairs and wait time. Great service and competitive prices."