Lowe's Home Improvement

"This is hands-down, the best Lowe’s in the entire country. They have the absolute nicest staff imaginable, specifically Solomon and the assistant manager, who I believe is named Clay. They both went out of their way to help me. I had an issue with a Samsung Range I purchased there a few months back, and despite it being under the manufacturer warranty, Samsung was giving me troubles making a claim on a broken grate. They both did everything they could to help me solve the problem. I can’t recommend shopping there enough! My husband and I have been building a house for a little over a year and have had nothing but things go wrong, so having them be so kind and helpful really went a long way."

"Bought a tiller today used the self check out. Easy and they loaded it up for my wife. Very nice employees. Helping a friend put in an element in the water heater. Had to use self check out. I'm not sure how I like doing that. MERRY CHRISTMAS AND HAPPY NEW YEAR."

"I have been shopping at this store as long as it has been in New Albany. Loved the place. But since the self check outs have been put in I have moved a lot of my shopping to Peeples in Pontotoc where my business is appreciated and welcomed. Feel free to call Kurt Thompson or Mike Peeples and ask them. All the employees at Peeples Building Supply in Pontotoc Ms.are fine folks and treat their customers with the highest respect. I despise to be forced to check myself out while the employees that are paid to do this stand at the register and tell you to use the self checkout. I am not an employee and don't get a check to work there. If you appreciate your customers that are the reason you have a job, then you should take care of them so they will come back ."

"OTR Driver here. Delivered here. Friendly folks, unloading about 90/120 minutes. They will allow you to ovnp park if your delivering the next morning, be sure to let them know this. All others trying to park here are in violation of their No Truck Parking signs at both Entrances/Exits."

"My husband and I are both 66 years old and he is not in the best of health. We went in the New Albany, Ms. store. We bought two heavy items and asked a young man in customer service if he would help us load them and he said NO. We pushed the cart to our truck and proceeded to try and load them ourselves and a customer entering the store ran over to help us. Thank you to the customer! Shame on Lowe’s!"