Pizza Hut,

1115 US-82, Greenville, MS 38703, United States

"Something is up with the quality control and oven temp. The thin and crispy pizza was soft even tho I arrived to pickup window prior to it being ready. They can’t be following protocol on dough preparation otherwise the crust would be proper"

"Terrible restaurant location..customers must drive or walk up to the outdoor window. This means that if you ordered your pizza say twenty minutes ago you could very well be stuck waiting in a line of cars in the street to get your order. Yes, there's only room for two or three vehicles from the street to the serving window. There is no way non-employees may enter the restaurant. Pedestrian customers cut in line to ensure a longer wait for the street clients. One is unlikely to eat a hot pizza. We had to order online and then they got it wrong anyway. This is unlike Pizza Hut restaurants elsewhere in my experience."

"Won't go here again. Placed myself order on the app. Told 15-20 mins. When I got to store, door was locked. Lights were out. Drive thru was open. I got in line, I was the 7th car in line. I waited 1 hour to get to the window. I sat there waiting for someone to come. I saw employees walking back and forth talking on cell phones. Finally one of the comes to the window. I give my name, they retrieve my order, and tell me they are out of certain beverages. Not a big deal even though app says they have it. I take my order home. I open the pizza, it is not even warm. I opened the cheese sticks and they are cold and they gave me Ranch instead of Marinara sauce. I'm totally disappointed with the order. There was no one to complain to unless I wanted to wait another hour in the line that was blocking the street. I love pizza hut but this one in Greenville, MS is terrible."

"Ordered for delivery and was told be about 45 minutes, 1 hour and 10 minutes went by so called back and was told it's on its way, 1 4 minutes past and I called back and was told it's on its way, I'm only 1 mile from them so waited 1 hour and 55 minutes I called back and got the call center and was told that there was no order in system so call back and was told they just left with it, I said I was told that before so the guy said well we made you a fresh one because yours was hard as a rock. So 2 hours and 40 minutes they show up and said here is your pizza. I told him I didn't want it after waiting 2 hours and 40 minutes and was told by the manager that I had to pay for it, no discounts or free for waiting . Very Bad management. Just lost a customer. Learn customer service. If there was a - 5 star that is where you would be"