Wayne Edwards Parts & Services Inc 444 Chicago Boulevard, Lake Village, AR 71653

"It was a dark and frozen night; an ice storm due in hours. Truck's fuel pump died while getting gas, leaving us stranded 4 hrs from home. A friendly voice quickly answered the phone. It was Mr Wayne himself "I'll be right there". Prompt response. Clearly skilled in towing, auto repair and Customer Service. Took us to the hotel. Next day (saturday) he set aside his personal plans to prioritize work on our vehicle. Thank you Mr Wayne."

"Wayne wants to get you off the side of the road to a safe place. That would be his shop so that he can charge you outrageous fees for work that is not required. Once he has your vehicle he will not talk with you until he has billed you for the mixable fee. He charged me $400.00 each for two rims that he said were new. But in fact there were used because you could see where the rubber tires were removed and there are corrosion areas on both rims. The list goes on and on right up to $2,133.84.. Also he removed an axle and replaced a $75.00 seal that was not leaking. All of his parts were up charge by 100 percent. He is not with better business bureau. By the way I am a retired American Airlines mechanic."

"They did a good job towing me out of mud where I was stuck, but very very expensive. They only accept cash or credit card. When I told them I didn't have cash, said I'd have to use a credit card. My tow bill was $1,676 for (they figured???) two hours. They told me it would cost me $165 to use my credit card. That's pretty much 10%. I told them I could write them a check, but oh no we don't accept checks. Well wonder why, I wouldn't neither if I was gonna charge you 10% to use your credit card. Anyway, they did get me back on the road, $1,841 later."

"I would never recommend to use this business for pulling or towing. They will rip you off like professional robbers. They charge separately for pulling the truck and labor. They will definitely cheat you on hours for pulling the truck from the ditch. If they spend 2 hrs & 50 min, they will charge you for 3.5 hours - $500 per hour (x3.5 hrs) for pulling the truck, plus $97.50 per hour (x3.5 hrs) for labor. And they will not let you pay and go! NO! Explaining that they take money only in the office, they force you to drive between two towing trucks to their yard, close and lock the gate behind you. Then they will take you by car to their office and tell you to pay ~ $3,000 cash Only - by com check. NO credit card accepted! Any disagreement about charges are met with aggressive insistence that their charges are final. I hope you will be grateful to me for taking my time to inform you what to expect in that so-called “business”"

"Arrived at ramp at 6:15 A.M. with a smoking wheel bearing in my trailer. Launched anyway, probably what cracked the hub. Mr. Wayne came out and fixed it while I fished and charged me WAY less than I expected after reading these other reviews. Did I mention this was on a Sunday? Very nice people, VERY fair prices. Highly recommend!!!"