Hallmark Ford, LLC

"Tanner under promised and over delivered on the repair of my vehicle. I was beyond impressed about the timeliness of the service at Hallmark Ford. Was expecting a week, and done the next time. I highly recommend Hallmark Ford for any and all of my Ford Service needs moving forward."

"The two people name Andy and tanner powell that work in the service department needs to be fired and replaced immediately! They both have attitudes and doesn't mind NOT helping certain people. Tanner really needs to be replaced because he thinks his job is untouchable. When I took my vehicle there in May, it supposed to have been fixed and now it's October and my vehicle is still not fixed. Several trips and still not fixed. When asked to explain my issue, tanner got an terrible attitude with me. And Andy act like, I was hurting him by asking tanner a question. It's ridiculous people working with the public act this way."

"This is a excellent place to do business. Been buying vehicles here for over twenty years. Great service after the sale. Got my new 23 Maverick Xlt. Wonderful place to do business!"

"I brought my Vehicle into the Halmark Ford Service Depart on June 26 2023 with the Promise by Service Manager Tanner, that I would have my vehicle repaired by July 3 ( in Time for July 4 holiday travel) I checked back on June 29 ,after seing my Truck still parked outside and was given the same repair schedule. I knew that Tanner told me that the repair job takes about 4 hours so I expected him to tell me it would be ready later than expected ( but he stuck to the same fictitious schedule) not only did my date change, my Quote went from $1800 -$2100 on June 26 to $4300 - $6800 on July 10 ( 12 days AFTER I brought it in) !! Totally dissaponting and dissatisfying experience to deal with and then have to pay an anoying $171 for a dianostic that I didnt even request, I really would like to know if this is normal business practice for Halmark Ford . I do not mind being contacted because there has to be a better explanation for this than what I was given. I have since taken the vehicle to Cannon Ford in Cleveland and the Service manager there has kept me informed all the way and the price is very reasonable at $1600. Iam NOT angry just Totally disappointed and dissatisfied"

"Update: We've purchased four vehicles from Hallmark Ford to date and will continue to purchase from them. Fantastic service! Original review: We've purchased two vehicles from them thus far and both purchases went smoothly and quickly. Travis and Chad made the process painless and answered all our questions. I'd recommend them to others for sure."