Walmart Auto Care Centers

"We got two tires and I asked them to replace the tire that looks the worst. The cashier in front applied "driver front" to the assessment. After grabbing my keys and checking I told them it was actually the driver rear. Nothing was changed and now I still have the bad back tire and they have a good used one. I'll be going to a real auto center where people care next time."

"I honestly can say I’ve never had a bad experience at this auto center. Zach, Pamela, and everyone else at the front desk are always so nice and helpful. The mechanics usually get my services done very quickly. Today, my oil change on a busy Saturday from check-in to check-out took only 39 minutes! Any time my service has taken longer than an hour was only because they were either super busy or understaffed! You can’t get better service with the prices they offer. Two Christmases ago, I was able to purchase all four of my tires for $365, which included my service charge! They’ve helped keep my car running for the past 3 years by either performing the services or recommending places that could. I live all the way in Olive Branch (but still have a job in Oxford), and I will still get my services done here. Take it from me, I never write reviews. However, I was getting ready to head home which is 5 hours away, and I was told they could get my oil change done quickly to get me back on the road. I was feeling grateful, so I wanted to express my gratitude in this review. Thank you, Walmart Auto Care Center in Oxford!"

"this experience was beyond anything. I go to get my oil changed, dropped my car off and had no complications until I was picking my car up. For one, I was told my car would be ready in 15 minutes and I never received a text that my car was ready to be picked up and assumed it was finished after an hour and a half. I proceed to pay and get my keys. As I look at my floorboard, I see OIL STAINS on my carpet that were not there before. I go to speak to a manager politely and was appointed to the man who was taking car of my car from the beginning, I asked him to please clean up the stain. He said "Give me 5 minutes". He comes back to my car hiding the mat and continues with "This is the best I can do" (still hiding the mat for me to see). He proceeds with "If you give me your snapchat, I can detail it for you." I was speechless. This was completely unprofessional and gave me such a weird vibe, I said anything to get out of there. My dad will now be cleaning an oil stain left from this man's shoes that was not on my car before. I was expecting him to give me a work number or a later time for me to come to get it cleaned. And on another thought, why couldn't he just detail it then? Why would I have to give him my SNAPCHAT???? I am so taken aback and will not be returning. This is beyond infuriating and unprofessional."

"Tried to get an oil change from here, but they claimed my oil was too low for them to change and that I needed at least a quart of oil for them to be able to do anything. Went to Grease Monkey right after and they were able to change my oil without me adding any oil to my car so I don’t know what that was about. Maybe they were too sorry and ignorant to do it."

"Didn't want to change the oil. Did not let us know that they wouldn't do it until we went up and asked. Unprofessional and Lazy environment. Girl who checked us in was on her phone and listening to music the whole time of set up. Could not recommend anything less"