Rogue River Country Florist, Llc

"My mom and I ordered a beautiful bouquet for my aunt after her surgery. They attempted to deliver them while they were still at the hospital. I was told the florist contacted my family, and they worked out another date? However at this time they still have not received the flowers. My issues started after though. Rather than create another bouquet and attempt to redeliver them, we were told that the bouquet would be sold in store, ok no problem. Rather than just create another set, however, on the date discussed directly with my family, we were told we needed to buy and place another, new order. We understand this is apart of their business practices, however I have not received my refund from the first pricey set as discussed and confirmed with the shop. I will not be placing another order until this is corrected. After that initial conversation informing us of them being delivered another day, there has been zero contact. We have called, left messages, and sent emails multiple days in a row now with no luck. Very disappointed with the outcome, especially with the lack of communication and flowers."

"I have used Rogue River Country Florist for bouquet deliveries a couple times now and each experience was amazing. The bouquets were beautiful and delivered timely. The customer service was also excellent."

"So pleased with this arrangement that was needed last minute. So beautiful ! Melissa was so helpful in acquiring off season flowers and accommodating us in every way. Will certainly get our return business!"

"Highly recommend! They are not open on Mondays and I did not realize when I placed my online order. They quickly called to ask if I needed it delivered immediately as they were closed that day. I said yes as it is my sister’s birthday and I did not plan ahead of time LOL so she went into work ON HER DAY OFF and delivered the flowers for me! Blown away by the high level of customer service-/ will definitely be using this company again!!!!"