Kassay Family Medicine

"I thought I had found my forever Dr., when I started going to Kara Kassay with the passing of my previous physician Dr. Kristina Harp in 2019. I loved the PA, Kristie Franke. Unfortunately she departed and the clinic earlier this year and it's not the same. The office dropped me as a patient for not timely having my annual physical. They gave me 30 days to find a new doctor. Honestly, a blessing in disguise. A true partnership works both ways. I felt like all they cared about was how to bill to get the biggest bang for their buck. No argument Kara is a good physician. The backroom office staff is less than desirable. Everything is automated, forget about talking to a person, remember Chris the receptionist? No longer there. The most frustrating of all, they terminated the relationship and then do not release my medical records to my new Doctor. The Medical Director, James R is rude, condescending and not interested in listening to the facts or advocating for patients. Thank you for terminating our relationship. Would I recommend this clinic now? NO WAY. Run!!"

"The booster drive was such an easy, convenient way to get our booster shots. The Kassay Family Medicine team was friendly (despite it being a cold, miserable, rainy day), on schedule, organized and the whole process took less than ten minutes from arrival to finished…and all from the comfort of our dry, warm car."

"My wife and I found our COVID booster experiences very pleasant. The drive through location was very conveniently located immediately adjacent to Dr. Kassay's clinic and the staff was very professional and courteous."

"If I could give 10 stars I would. I have been looking for a doctor for years now and was lucky enough to come across Kassay Family Medicine. My experience with Kristine was so great. I have never been so "heard" in a doctors appointment. All of the staff I came across were so welcoming and nice."

"I have loved and appreciated the care from Kristine Franke! She has always gone above and beyond to make sure all of my needs and concerns are addressed. If I could give her 10 stars, I would! Sadly though, at my last appointment scheduled for 12:15, I received a call at 12:18 asking why I wasn’t there for my appointment. I told her I was off the exit and almost there (my GPS said I was 2 mins away). I would have been approximately 5 mins late, but with her huffing and puffing and needing to ask if there was still time to see me, I just told her to go ahead and cancel my appointment and that I would find a new provider.:( Yes, I would have been a few minutes late for my appointment and my apologies for any inconvenience. I am somewhat new to the area and Sometimes I miscalculate the amount of time it takes to get around in Portland traffic. Regardless, if there is no tolerance for being a few minutes late than this office is not the right fit for me. Thank you Kristine- sorry for any inconvenience I may have caused."