Bridgetown Electric

"I didn't hire them but they did extensive work for my two closest Neighbors. When a huge branch ripped the powerhead, mast, and meter clean from the side of the house Bridgetown made it out the same afternoon for an estimate and begin work the next morning, completed the exterior repairs and also managed to get PGE out there for a reconnect at 10:00pm that night. They returned the next day to finalize repairs inside the house as well as some upgrades. They were also very cooperative in allowing one of the homeowners to work with them in order to save time and costs. The owner and single resident of this property is an elderly woman with no alternative heat source so this was critical. I spoke to the tech on site briefly the first day he was there and was very friendly and didn't seem to be inconvenienced by my presence. The other neighbor is a non-resident but Bridgetown took care of his repair as well while they were in the neighborhood. Top notch service especially under rushed conditions!"

"We spent thousands of dollars with this company. They were okay until they weren't. We replaced, upgraded and installed new electrical all over the house in over a couple of phases. The first phase went well enough until that tech left some work not quite finished but since we were using them for multiple phases didn't think it was an issue. That tech was no longer available by the time we went to the next phase. The new tech was sent to complete existing unfinished work and some new work. Even with a detailed explanation and "tour" of where the first tech left off we ended up with issues. Some examples, incorrect wiring connections that my husband to explain a couple of times, a light that worked before his work and then not after, and an outlet that didn't have enough power to run a lamp. We called several times to have it all resolved and eventually it was fixed. However, we were also charged for work we had already paid for as part of the overall project and the tech fixing his own mistakes. After going around in circles they basically took the position that the tech made notes and the work was "new" from the tech's notes (that's convenient). Despite our best efforts to show previous paperwork and explain the differences they just kept sending the full bill and saying they would look into it. Eventually, we paid the invoice which in the big picture wasn't that much just to not have a bill floating in the universe. They get 2 stars because the first tech was solid. The rest is average/below average. We didn't change companies because the permits were already out and no one is going to warranty work by another company. If your going to use them limit it to work that can be completed beginning to end in the same visit and get a copy of the what was done insisting on explicit details. I would not choose again them for a larger ongoing project."

"I called Bridgetown Electric to get a quote for the cost of replacing a light switch. I was told that it would take about 20-30 min and that the electrician would provide me a quote before dong any work. The electrician came. Sat and fumbled with my switch and I asked how much it would cost. The electrician told me that I needed to have my house rewired and that he couldn't do it because he needed more parts. He said he would call me the next day. He left. Two days went by with no response. So I called Bridgetown Electric to see what was going on. The person I spoke too cussed me out on the phone. Said that they would never do something like that and then he hung up on me. So I called a different electrical company, who came out and had the whole switch fixed within 25 min! no rewiring. Then I get a bill from Bridgetown Electric for $210! Even though no work was done. It is a bill for parts (that I did not order nor ask to be ordered!). The bill from Bridgetown Electric was more than the bill from the other provider (who actually fixed the issue)! I have called Bridgetown Electric three times to get this resolved! No response. Their answering machine doesn't even go to their machine because it is full. What a way to run a business. I will be filing with the BBB and leaving this review on every site until I get a response and resolution from Bridgetown Electric. I will not be paying them for no services rendered. What a fraudulent company."

"I got a new electrical panel installed with plenty of room for new circuits and a dedicated circuit for my beautiful espresso machine and grinder! It's like I have a cafe in my kitchen. Thanks Ethan and Ian, these guys were great."

"They worked on the electric for both sides of the duplex my brother and I were remodeling. Got us on the schedule very fast and were out to see the property and start repairs within a week. Bumped a star off because the electrician had to come back to fix some items and they tried to charge us for that time. They were responsive and helpful, after explaining what happened they took the time he spent to fix the mistake off the bill. Overall they got the job done within our timeframe"