The Empire
928 South College Avenue, College Place, Washington, United States
About the The Empire
The Empire is a premier store located at 928 South College Avenue in College Place, Washington, United States. This institution offers a wide range of products and services, catering to the needs of all customers. From fashion and accessories to electronics and home goods, The Empire is your one-stop shop for all your shopping needs. With a convenient location and a friendly staff, shopping at The Empire is a truly enjoyable experience. Visit us today and discover why we are the go-to destination for shoppers in College Place.
Photos of The Empire
928 S College Ave, College Place, WA 99324, United States
Opening hours of The Empire
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
Day off
Saturday:
Day off
Sunday:
10:00 - 16:00
Reviews of The Empire
"This place did nothing with the mower I brought in in September to be repaired because it would not start. After I was initially told it would be "about three weeks," nothing happened. Fast forward to late November, I called around and found a place that would repair it, took it to them, and they got to work on it. Will never come here again."
"Would be good if they had equipment in stock more frequently when it’s out of stock. Not make restock orders whenever they feel like it. I talked to them about ordering some equipment they had there but wasn’t in stock. I was “ordered” some equipment 2 months ago and I went twice to see if they had it. On My last check in they tell me they won’t be making any orders soon. I am all Echo guy and sucks you can’t have dealer support around here. Otherwise they are good people to work with."
"Best damn small engine repair shop I've ever been to. Great service, straight to the point, no bs. May be a bit of a wait during the busy season but they have lines and lines of machines to repair. Would highly recommend"
"The rating provided requires some explanation. I've always been happy with the quality of service provided. The poor rating is associated with the fact they took it upon themselves to determine what parts needed to be replaced during an annual service visit. Instead of having the courtesy of contacting me to explain need and provide an estimated cost they elected to replace parts without explicit authorization. This led to a more expensive bill than anticipated. Worse, when calling about and questioning the cost, they arrogantly explained this actually saved time and money and indicated they don't have the time to call all customers for authorization. This is very poor customer service and not the way a respected business should operate. They have now lost my business as a result."
"My sister took 2 Husqvarna 350 chainsaws in to get a diagnosis on why they wouldn't start. With no promise that "The Empire" would get the job of repairing the chainsaws. One of the saws ended up about 1/3 torn down and a $35.00 charge on it. I went in to pick both saws up and was told that to get the one torn down put back together would cost at least another $35.00 or more. The repair mechanic stated that the only way to get a carb. number for a rebuild kit was to tear it down that far. In reality, the carb. name and number are visible by simply removing the top air cleaner cover. It takes all of 2 minutes, because I did it myself. I have never run into a shop with this lack of professionalism. When a diagnosis is the requested procedure a diagnosis is what you should receive. Nothing more. Automobile mechanics wouldn't be in business long if they tried this approach with their customers. They don't tear engines down w/o permission, and return vehicles to customers that can't be driven when they were driven in to the shop. When a diagnosis was the requested procedure. Just when I think I have seen it all, something like this pops into view. I don't usually leave comments on companies that I have used, but this one takes the cake..............."
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