ROI Tax 17355 Southwest Boones Ferry Road, Lake Oswego, OR 97035

"I have worked directly with ROI for tax for the past two years. They have helped us immensely with year end planning and have provided great communication and follow through. My previous CPAs seemed to be in the stone age and communicated through email (including emailing over private info such as my SSNs!). ROI has a secure database I can upload everything to and they provide a very easy checklist each year so I know what documents they need to prepare my returns. We use them for our business and personal returns. Very happy with their service!"

"If I could give a zero I would. I could go into all of the details about deadlines missed, no communication for weeks on end, and fines received because of their incompetence but I will just leave you with this….. I regret giving this company a chance. I was patient and kind throughout the entire process and it got me nowhere. I am now very close with the Oregon Revenue Department. They have been way more helpful that ROI ever was."

"I would rate zero stars if possible. We decided to use a professional service rather than filing ourselves because we sold prior homes and wanted to make sure it was done properly. We turned in documents 3 weeks prior to taxes being due and had a few other things we sent in 3 days later. We were not told they were behind or given an estimate to file. The week prior to takes being due I asked about filing an extension and how much we would need to pay to avoid late fees. They didn't tell me what we needed to pay and took almost a month to let us know the extension was filed. It took them three months to file our taxes. We had to pay their $450 filing fee and almost $900 in late fees entirely due to their incompetence. Do not use these nightmare people."

"Professional, responsive, strong follow through. Sue Hjorts works to serve her clients from all standpoints."