Star Electric Motor Services Inc 1760 South Main Street, Lebanon, OR 97355

"Terrible service, poor work. Dropped off pumps that were ignored for 6 months and never fixed. Got pumps back that were "repaired" but not actually functioning. Asked for quotes never received. Was not informed when jobs were finished. It looked nice that they painted the volute, but it wasn't prepped at all started chipping immediately, so why even do it? Had to take that same pump somewhere else within the year due to shoddy work."

"They have done me well every time that I took my electrical needs too them ."

"Man these guy (and gals) are great! I couldn’t tell you how many times they’ve saved my back side! We have multiple large electric motors and water not a good combo and you can imagine when things go wrong they go wrong badly and they are always there to lend a hand and get the problem solved. I’ve come to them with off the wall ideas and they make it happen. I can honestly say my Busienss wouldn’t run near as smooth as it does if it wasn’t for them. Anyways they are all willing to help when I need it and are always willing to give advice to try and save me some money, so for that I thank all of you and thanks again for saving my @!! All the time!"

"Ron was the guy that was supposed to be doing my repair. 3 months wasted on this company with zero organization and no follow-up. They lost my motor, forgot they had it, and repeatedly failed to ever call back. When I told them I would come pick it up, Ron said he needed a few more days to put it back together and he would give me a call. Of course, I never received a call. A month later I called in and said I would be coming to pick it up and I expected it to be located and assembled. I was hung up on. They should have told me they weren't capable of getting the job done 3 months ago, and saved us both the trouble. Don't tell customers you are going to follow-up with them when you have no intention of doing so."

"I needed to repair an old exhaust fan motor and couldn't find anyone to do it in Salem, so I made the 40 minute drive out to Lebanon. They were able to replace the motor and get me out the door in 15 minutes! So grateful for their help!"