Rite Aid 16200 Southwest Pacific Highway, Tigard, OR 97224

"Waste of time and money. Tried to pickup my prescription several times but either not open yet, already closed,lunch break, unexpected break. Getting a text message about the items will be put back and prescription canceled if I don't pick it up or pay. I paid. Tried to pick it up and was told items been out back and need to call corporate for a refund. This is horrible customer experience. I guess that's what happens with the company being on life support."

"This pharmacy should add to the list of stores shutting down. They have gone downhill quickly. They don't answer their phone They have people's lives in their hands and they are not not able to keep up. I can't breathe let alone talk and they're making me wait an hour while they hold my inhaler because they have vaccines to give. VACCINES CAN WAIT WHEN SOMEONE CAN'T BREATHE AND YOU LITERALLY HAVE WHAT THEY NEED. This is unacceptable. After years of loyalty this is my last day as a customer."

"Go ahead and just remove your phone number from everything if you're not going to answer. You cannot refill your medication over the phone, because nobody will answer. It'll ring, and ring, and ring, before you will be taken back to the beginning of the robotic answering machine. I went through the cycle five times, and nobody answered. Well within business hours."

"I recently went to the Rite Aid in King City off Durham Rd., Tigard. I found the pharmacist and the other people working in the pharmacy to be extremely helpful and pleasant. It was my first time using that pharmacy and I was very impressed! Plus the entire store feels neat, clean, and well-organized. The cashier greets people as they walk in. I was asked in a review if I was greeting in a "caring" way. I'd be surprised if I was and I'm just happy to have my existence acknowledged. It's a smart practice to let customers know you're aware they're in the store. Asking them to sound Caring while they are ringing up sales is a bit much. The woman did sound friendly and that was more important to me."

"If you need a prescription in a timely manner, do NOT go here. I have had multiple prescriptions get delayed by several days because of lack of stock, no staffing, bad communication. Meanwhile other pharmacies in the area can fill prescriptions in 20 minutes. I will no longer rely on this pharmacy to get anything filled in a timely manner."