KAY Jewelers 2030 Northwest Stewart Parkway, Roseburg, OR 97471

"I was in the store for my six month check up with my energetic littles . Both the people working 2/16/24 were amazing, kind and patient with my little kids full of energy. ! There was an odd man lingering on the parking lot and it made me nervous, the both sales rep were so kind to go the extra mile and walk me out to make me feel better . - thank you to the other customers willing to have them walk me out quick !!!- I love our town and these guys are always willing to help out. Thank you for being so kind ! It is small things like this make me want to go back and buy !"

"When there are needed to be an example of somebody going out of their way with customer service, Sam was absolutely positively the poster boy for this I couldn’t purchase it when I was there. I had problems with my credit cards. He worked with me slowly impatiently and got me through this purchase by the time I got the cards all to work and able to purchase we were minutes away from Christmas. He had the package delivered to a Kay jewelers that was near me. I have my wedding ring in time for Christmas and I couldn’t be more excited elated or happy with the service from A-to-Z. Just truly a phenomenal experience."

"I have had THE ABSOLUTE BEST service at Kay Jewlers! From being greeted seconds upon walking through the door, to personable conversations while in the store, to making sure I'm out the door a happy customer. I recently customized a ring with the help of Anna and Sam. When I got it back, I had it only a day before stones fell out. I went back in the next day, where Anna had discovered it was very poorly made. She quickly made it right by sending the design to a different jewler and guaranteeing it would be done correctly this time around. I picked it up today, and couldn't be more satisfied! Not only that, but I went and customized a ring for my daughter for Christmas, again with the help of Sam, and was treated with the utmost respect and care! I am so excited to get the ring back and gift it to her for Christmas as it is a personalized ring with her birthstone of Opal in lavender (as purple is her favorite). I was given great deals and prices. Kay Jewlers always has my business!"

"Wonderful people. very friendly staff Great experience. I love the option to buy a stuffed animal and give to St. Jude."