Petco 3000 Gateway Street, Springfield, OR 97477

"Absolutely the most insane experience ever. My mother was trying to purchase 2 bearded dragons. The woman insisted they needed their own enclosure. When asked why? (Simple question) the employee replied that she does not appreciate being attacked and that she could no longer help us and walked away. Zero professionalism. Customers should be able to ask questions about animals and get information before purchasing. Not treated as if you have somehow attacked or victimized a store employee. I have been in this location multiple times and never encountered such ignorance."

"Wasn't bad but there was a few dead fish floating in tanks. Also the black and white tegu looked like it was hungry searching for a meal. But the service was nice for 6 dozen crickets and the lady was quick"

"Xavier, Lindsay, and Bren all deserve 5 stars! Initially was a bit skeptical about taking our two rescues, Boog + Whiskey, to any groomer outside of our home. These three, as well as all of the other staff there, have always extremely patient, kind, and loving towards our boys. We have had several appointments with them now and each time they have done an excellent job. I would definitely recommend them if you are needing anything for your dogs as they are very trustworthy and friendly."

"I was trying to explain why I was bringing product back. Your sales clerk - puts up his hand and says he doesn't want to hear it. I said that's kinda rude don't you think. I asked if he was the Manager and he said one of them. Well I won't be returning to your Gateway Shoppes store in Springfield, OR. I buy dogs food from your Company. But I will be switching to another type of food. The guy attempted to apologized. I think this Gentleman should not be working in Customer service."

"Lots of options for different brands of animal foods for pretty good prices. About the same price as most competitors. Lots of fish to pick from and see, as well as aquariums and accessories to choose from. Lizards, mice, bird, and lots of other animals there as well. They have a dog grooming spot and dog training. Staff is friendly and helpful. The store is clean as well."