Fred Meyer Jewelers

"They damaged a ring during resizing and then wanted to charge 5x the cost of the resize to REPAIR THE DAMAGE THEY DID. Terrible customer service. Absolutely avoid them at all costs *UPDATE* corporate reached out to the store manager who reached out to me. He was the one I had originally dealt with. He invited me to bring the ring back in. Turns out that it was not damaged the way the previous salesperson said and could be resized. If you do go here, talk to Steve. He’s an absolutely fantastic salesperson and wonderful to work with. If Inga approaches you, tell her to go get Steve. Recommending repairs that aren’t needed to drum up commission is insane and that sleazy dishonest behavior is what gives real salespeople a bad name."

"We absolutely loved our sales woman Inga!! She sold us our wedding rings, matched the prices we wanted to pay and was a super sweetie!"

"This Fred Myers’s jewelry department is it! I had amazing service upon walking in, and throughout my entire visit. They really treat you like family, and accommodate for your needs no matter how difficult your request may be. I recently went in there and the sales associate Rick was the absolute best. He was super helpful and had great advice. 5 stars, hands down amazing."

"It was recommended to go to FM Jewelers for a pocket watch repair that needed a tiny screw for the battery bracket. So I went hoping to get my watch fixed and the gentleman tried to install a screw but said he couldn't. He removed my new battery and installed a different battery which he said was the correct one. He said "it's all fixed" but when I got home it had stopped. I believe it was the wrong battery and when I tried to return it I only got 1/3 of my money back, the battery cost only. Seems not right to me because despite having many, many screws he didn't fix it and the watch didn't work when he said that he fixed it."

"Was sent to this location from a local jeweler because I have a watch that won't keep time even after putting in new batteries. The kind man behind the counter took a look at my watch, reseated the batteries and sent me on my way. No charge. If I continue to have problems, he says he can overhaul my watch for $45. Excellent customer service and I will be back!"