Serenity Point Counseling Services 410 South Wilbur Avenue, Walla Walla, WA 99362

"The practice of this establishment is entirely unethical. Even more so, their billing department is unkempt and disorganized, to say the least. The comments and reviews that succinct to "all they want is money" are 100% correct, and I feel for those who have been affected by this "Counseling Service". I was 17 years old when I was court ordered to attend Serenity Point and attending the service through my insurance program. I am now 29 years old. I've been fighting them for 13 years due to a statement that shows I owe over $1,000. As a 17 year old, this seems highly unethical. At the time, I was underage and again, attended through my insurance program. I've been down to the office and I've spoken with their billing department and they quite literally do not have record of my attendance nor did they have record of billing on my behalf. However because it was turned into the credit bureau I now have to pay it regardless, which is fine. I can do that. But this is just a warning to whoever is seeking to attend Serenity Point. If this is court ordered, I would suggest to your attorney and/or probation officer to attend a counseling service elsewhere. If this is for personal recovery, please, please, please go elsewhere. To say I am absolutely disgusted by the owners and employee's of this service would be an understatement. They do and will not "provide high-quality behavioral health care to the Walla Walla Community". The fact that they are family owned? Speechless. I hope this review can help someone in the future."

"Worst place to go for an evaluation! All they want is money. The owner is garbage! How can this place be in business. Don’t go there at all cost, go out of town for any assessments."

"Labeled me with a condition that takes 12 months of evaluation in order to diagnose. Met one time! Did not fail any chemical screenings. A scam."

"Extremely unprofessional/emotionally driven counselor. Program itself is redundant and just feels like one big money grab scam. I had to harass them for like 6 months to charge my insurance finally which they seemed to not want to do.(sketchy) and the counselor I was assigned to made it a point to try and mess with my process by sending letters to the courts or having me come in for last minute UAs, to which I never once failed, all while holding me in IOP for so long that I learned the SAME curriculum TWICE(around 6+months). Not because I struggled with relapse or addiction still, simply because I did not kiss rear ends and just wanted to get my program over with. Beware of signing up."

"Scam."