Northwest Community Credit Union

"Place is a joke. Not a member but went to the ATM to get cash and went into to see if I could get change for the money I withdrew from their ATM that we charged me $3 for and they tell me they can’t give change to non members. So I can withdrawal money from your ATM and you charge me a fee but I can’t get change with the money I got out of your ATM. Completely dumb"

"Very hard to get ahold of. Many issues asking them to put me on auto pay for a bill through them. Signed the paperwork and was told auto pay had been set. Then I had to call about 4 more times and tell them over and over to put me on autopay because I missed the bill. (That they swore was on autopay.) Do better!"

"Service is great. Had to get a new card due to fraud. Do not appreciate that you put 16 numbers in a row without a break. Hard to enter. Please change back and send me a new card."

"I really value the zero fee aspect of my account compared to a bank. After 6-7 years with the credit union every live and phone interaction I remember has been enjoyable and efficient, even including a rare machine error which was rapidly pleasantly and accurately resolved"

"Today Cheryl helped me set a bank account with them & it was honestly the best bank experience! She was so helpful, so nice, has a great personality, & very easy to talk to! She deserves a raise! I hope to always work with her when I go in! :)"