United States Postal Service
1020 South Columbus Avenue, Goldendale, Washington 98620
About the Business
The United States Postal Service located at 1020 South Columbus Avenue in Goldendale, Washington, is a vital institution that provides essential postal services to the community. As a branch of the federal government, the USPS offers a wide range of mailing and shipping services, as well as financial services such as money orders and postage stamps. With a long history of serving the public, the USPS is committed to delivering mail promptly and securely, connecting people across the country and around the world. Visit the Goldendale post office for all your mailing and financial needs.
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Contacts
1020 S Columbus Ave, Goldendale, WA 98620, United States
Hours open
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"This used to be a really great post office under a really nice and "go the extra mile" lady postmaster who really had a community attitude and was a problem solver if there was an issue with a mixed up delivery. Something major has changed since she left. Either they don't have enough USPS trucks, or they don't have any, for delivering packages. Delivery persons must use their own vehicles which are not large enough for all of the packages for the area, especially ones a bit larger, so they are left out of the delivery, for the addressee to have to pick up at the post office counter, which may explain the long lines that so many here complain about. So, they don't have room for your package and don't put it in the vehicle, then post on Amazon or wherever that "there was a problem with the delivery to your address" and you don't get any notice of attempted delivery at your door or in your mailbox because there really wasn't an attempted delivery at all. This occurs when the weather is sunny and dry. The truth is, they couldn't fit it in with the other packages, because there's not enough room for all the packages in the driver's personal vehicle, so there's no vehicle that can bring your package. Then it's up to the customer to figure out why USPS had a problem delivering the package. And when you call the post office they are sometimes less than pleasant. Apparently, they also don't have enough clerks to handle the number of customers that they have either. PO Boxes: I have a PO Box with the USPS since the 1990s but recently closed it because, not only did they keep filling my PO box with other boxholders mail, and mail from the previous boxholder, but they sent an email notice that my po box was too full and said that my box would be closed or I could rent a larger box or pay extra for them to do something else. They set the "box full" email notification on "auto notify" so that the notification automatically kept notifying me that the box was full, for 2-3 months after that, when it was not full. I contacted the postmaster by phone and was told he didn't get around to checking the boxes but that he "goes by the book". I told him I wouldn't be renewing my po box rental. Important and absolutely essential government mail has very often been misdelivered to someone else, and who know what other mail of mine, has been delivered to the wrong address. Damage: Items often arrive dented, damaged or broken, and sometimes are lost all together. When I contacted the post office by phone about a $45 item that was badly damaged, I was spoken to very rudly and then hung up on. They either need more pleasant people working there, and more people, and actual USPS trucks for deliveries, and to be more careful or maybe Amazon, Ebay, and other companies that mail packages need to stop using USPS all together and USPS can just shut their doors, because most bills are sent electronically and other than government mail and junk mail, package delivery has to be the main source of revenue and support."
"If you hate your job so much that it affects how you treat your customers and carry yourself- perhaps find a new job. Its very sad to hear grown people that work at usps openly talk bad about customers in front of them (yet just out of sight behind the counters). They act like we cant hear everything they try to whisper to each other. On top of their bad customer service they Never deliver our packages or mail. i dont think anyone enjoys being openly discriminated against and treated in a non professional and hostile manner. The best part about my experience is that i never have to go back."
"Goldendale Post Office is a madhouse! Customers can be wrapped around the door while you ding their bell for service and the staff won't come for 2 minutes. On my last visit, I waited for 3 minutes for someone to come to the counter. Then the staff member spent 4 minutes putting information into her computer before she took my simple pre-paid box which took 30 seconds to complete. Itsna frustrating place. Whatever happened to the customer comes first?"
"Just the worst. We've lost literally hundreds of dollars of packages that went to the wrong address. They acknowledge they went to the wrong address (their hand-held device tells them if they're at the correct address) but they do nothing about it. "Oh well", so it goes. Zero liability for their mistakes. Then they do it again. And again. Most recently, we ordered an air purifier to deal with the fires and it doesn't get delivered and the message says "mailbox full". No kidding. It's a box. Drop it on the doorstep like you're supposed to. And lastly, I order two bags of dog food. One gets delivered, the other is at the post office and says that no one was home, ready for pickup. It's just so random if you'll get your packages or not. If USPS doesn't want to actually deliver parcels, then get out of the business. At least FedEx and UPS actually deliver parcels, reliably. Time for the USPS to just die on the vine already. You gave it a good shot Ben Franklin."
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