U.S. Bank Branch
987 Duane Street, Astoria, Oregon 97103
About the U.S. Bank Branch
The U.S. Bank Branch located at 987 Duane Street in Astoria, Oregon is a trusted financial institution offering a wide range of banking services to individuals and businesses. Whether you need to open a checking account, apply for a loan, or seek investment advice, our knowledgeable staff is here to assist you. With a commitment to providing excellent customer service and competitive financial products, U.S. Bank Branch is a convenient and reliable choice for all of your banking needs.
Photos of U.S. Bank Branch
987 Duane St, Astoria, OR 97103, United States
Opening hours of U.S. Bank Branch
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of U.S. Bank Branch
"Super unhelpful. I've been a customer for 20 years and they wouldn't help with any of my over draft fees."
"Rosemary pointed out an investment option for me and has always been helpful in the branch and with her follow up. I have had other interaction at the Astoria branch and each one was efficient and friendly. I highly recommend US Bank on Duane Street!"
"After 12 years of supporting US Bank and loving my experience and especially this branch I have found that it is time to leave. It is far too hard to get direct answers out if anyone and questions get passed around and never answered. I have asked a few times for management to call me so I can get direct answers but they never do. I had to make an appointment to pull MY money out which is a pain. I never wanted to be a credit union member but I guess it's time. Customer service is lost in big banks. I just never wanted to believe it."
"I’m so surprised to see the negative reviews of this U.S. Bank branch. I’ve always had excellent service here, and two weeks ago was no exception. I understand that doing all banking in the drive-thru can be frustrating and take longer than going inside. However, the staff is fantastic, and I appreciate the fact that they are taking extra precautions during this pandemic. Every employee that I’ve dealt with here is friendly, courteous and professional. Until the lobby is opened, be organized and ready to complete your transaction, and the drive-thru line will move much faster. And be nice to the staff, this is hard for them too."
"I waited for 15mins in the drive through to be met with a irritated and condescending teller( with a BRUTAL 90's PERM) I asked multiple questions that she refused to answer and when I asked to speak to a manager, she told me that she was calling the police! Yes the police! When she came back she had the manager that very nicely and quickly answered my questions and I was gone in 60 seconds! Rediculous !!!!!! This happed on 11/13/2020 at 12:35"
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