Sfwash

"Did not come up to hospital room to pick up laundry, I cannot walk, which is why I needed laundry service. Had to have someone run my laundry down to them. Then when they dropped my laundry off, I missed their call which they did not leave a vm called back 3x’s to no answer. Had to wait a whole day for them to come back to give me my laundry and have someone go get the laundry from them because they did not come to my room again. Go with another laundry service. This was the worst and a headache."

"Returned an entire load of my sheets and towels with black ink stains and tried to blame it on me by saying I had left a pen in my laundry bag. I had not left a pen but common sense would be to check the load of laundry and the machine before running it - it’s the least you can do if you’re being paid for the service."

"Sadly, I wish 0 stars was an option. Used this co. for 3 years, had a few problems with items going missing and whites being returned with stains they weren't sent in with, but my last encounter was beyond the pale. Brand new white towels came back tinged brown, facial gowns and head wraps stained, and my sheets had boot prints on them. (It's for my business, so these items never touch the ground, let alone get walked on.) Worse yet, when all the stained items were returned to be cleaned again, they returned half still with stains, and did not return 4 items I will now have to replace. I reached out to have the replacement cost reimbursed and they have completely ghosted me. No response to 4 emails. I would not trust your items with them. Picture for reference- white sheet (sent in stain free) sent back to me in this condition after being washed for the second time. Lesson learned."

"The washers worked well but required one preset amount of quarters? 20 quarters for medium sized washer. The dryer didn't quite dry the large blanket we brought to wash there in the first place but that's kind of expected. A really nice thing was that the attendant gave me some free bleach as I forgot mine."

"Buyer Beware! I have had two very poor experiences with SF Wash and was a loyal customer. Recently I had a brand new Iasia Suit ($3200) jacket dry cleaned and they destroyed the jacket putting it in with normal tumble dry. It was completely destroyed and when I comforted them about it, they refused to take responsibility. I should have learned my lesson from when I had my Tom Ford suit dry cleaned there they lost my pants!!! This is a $4500 suit. They later found it a few days later."