Umpqua Bank 4150 Northeast Hancock Street, Portland, OR 97212

"My family and I have been banking with the Hollywood branch for years Juli, her assistant Elizabeth and their team always do an extraordinary job above and beyond expectation I look forward to coming into the branch and seeing their smiling faces I love this bank so much I encouraged my son to apply knowing he would learn top-notch customer service for this branch I highly recommend banking with this branch"

"I've had Columbia bank for 10 years and never had a single problem with them. They switched over to umpaqua bank. This bank plays games and won't let me deposit a good check. Terrible and impersonal service."

"This bank freezes my debit card everytime I make a large purchase even from reputable vendors like Ebay, absolutely ridiculous and have been put into some incredibly awkward and embarrassing moments, even worse is, I have to contact them in order to figure out why my card isn't working, I would not recommend."

"Used to have lots of friendly staff who would greet me by name. Moved and stopped goin for a few weeks and after coming back the mood completely changed. No nice greetings no conversation while checking out, just akward silence and almost an annoyed feeling from staff most times i go in."

"Just a great experience and great friendly people. I had an initial hiccup with them which was probably more of my fault and they went out of their way to fix it. Best bank I've ever used in Oregon!"