Camping World 24000 Northeast Sandy Boulevard, Wood Village, OR 97060

"Initially, we thought this would be the greatest buying experience ever, and were very impressed by the salesman, Nick. We even drove 180 miles to buy from him! He was initially great at sending us videos and information on RVs that both my husband and I AND my daughter were interested in. The initial first impression was awesome. Too good to be true?? Overall, this experience has been extremely frustrating and the lack of follow through AFTER the sale has been even more so. It’s like once we signed the paperwork (for two RVs!), texts to our salesman, Nick, were ignored after being left on “read” status. So irritating. In addition, we were told our credit would only be run one time and that was not true - it was run more than once without our approval. We understand that these folks have multiple customers and it’s difficult to maintain great relationships with them all… however, two rules of sales that seem to be lacking here are 1) never promise what you can’t deliver and 2) customer service AFTER the sale is as important (if not more so!) than before the sale. We are glad to have our RVs and have this experience behind us, but we will never buy from this location again."

"Nick Barnes was SO professional, knowledgeable and patient! First trailer buyer here and it felt very smooth and NON-pushy- I would 1,000 percent recommend! They are willing to work with people, make adjustments to the trailers themselves and are super transparent with prices. They are all so friendly! I’ve shook hands with quite a few people today. If you’re reading through reviews because you’re trying to decide if these guys are the ones for you, this is your sign. DO IT."

"Tim and DJ from the Sales Department were awesome. They listened to our needs and delivered on everything we asked for. Mark and Taco from the Service Department delivered as well after they understood our concerns. Taco went above and beyond to make sure everything was done properly."

"I dealt with Scott in the Service Dept. Not only was he very courteous, knowledgeable and professional he also has a great sense of humor and dealt directly with the relevant facts. He took the time to call me over to his computer to discuss the parts I was looking for and followed up via phone the next day. I was trying to get sealant/gasket parts for my RV refrigerator. Turns out the RV manufacturer not only did not supply them, but instead wanted me to order new refrigerator doors! We ended up finding another alternative. Meanwhile dealing with Scott was a pleasure. Camping World should also be commended for having him on their team!"

"Recently bought a 36 ft Eddie Bauer edition 5th wheel trailer. Everything about staff services was spectacular sales department was above and beyond in their dedication to our specifications. The staff was professional in their detail to the learning process for our new trailer. Now, for the sad part, we drove about 1.5 hours towards home, which is 4.5 hours away pulled over to spend the night because our day started at 5:00 a.m. and because the installation for the 5th wheel witch was a laborious task and took several hours. We chose to get some sleep, that's when we discovered that there was a couple very disheartening defective issues that no one discovered on inspection the doors had to be slammed shut and one was extremely difficult to open. There was no way our grand kids would have been able to open them. One propane door frame was tweaked and was preventing the door from closing properly and we could make the rear camera work properly. So the decision was made to turn around and go back to Wood Village, in the morning. The next morning when we got back to Camping World, I went in and talked with Annie (spelling?) And she immediately got the service team together and started fixing the Deficiency, and after talking with several of the staff about the camera issues, the sales manager and retail sales manager arranged for us to get a new camera at no charge, what a blessing. Long and short we were treated with the utmost respect, Kudos, from " a grumpy old a##hole who's not going to be very happy" ( my wife of 26 years). Thanks again, guys. You rock, and you make good hotdogs."