GameStop

"I went here 2 days ago I spoke to the employe about how I bought an external hard drive for my ps5 and it would store the games but I couldn’t play them. I asked for recommendations on a hard drive that can stir and play ps5 games. They recommended a seagate PlayStation external hard drive. They said it was ps5 compatible and it will work. I bought it for $100 dollars. I took it home and hooked it up and then this hard drive had the same issue I told them I didn’t want to happen. I retuned not even 2 hours later and told them what happened and if I could just exchange it for an internal one. The employee told me no that obviously it’s open and they don’t do returns on opened products. I told him I bought it due to their recommendation he then again told me sorry i can’t return it. I told him it was a bit frustrating because I bought it because they told me it was gonna work. He then said “yeah it is frustrating” that’s it he said nothing else. I just walked out and called the GameStop next to target they exchanged it no issues and I even spent more money and renewed my GameStop membership."

"The lady pushed me into buying a up grade on my account for I believe extra stuff I didn't quite understand how it works"

"Asked the price of a game and he says i can just check online… why come into a store to spend money and receive an attitude doing so? How about you do your job!"

"Waited 45 minutes for them to test a Wii, then they said they couldn’t take it at all because it was missing a nunchuk. Yes. The nunchuck that doesn’t even have a place in like 40% of games. I get if that’s the policy, but the rep could have saved himself and our family a boat load of time if he had just known what his own policy was. He had to call someone and that’s when suddenly the deal was off. Wonderful. Didn’t even say ‘sorry’…"

"BUYER BEWARE. An employee here attempted to defraud me today. After ringing up my purchase he automatically added a warranty (or some other upcharge) to my total without asking me and then presented me the final amount smugly. After I confronted him about it he then removed it without saying anything else. No apology, no explanation. Tall white guy with a beard and a “Rick and Morty” T-Shirt. Seems illegal at best and unethical at worst. Will not return. Have emailed corporate about my experience."