The UPS Store,

4207 SE Woodstock Blvd, Portland, OR 97206, United States

"I have used this location in the past to make all my Amazon returns, and never had any issues until recently. For the last several returns, staff at this location scanned the returns incorrectly, which caused Amazon customer support that they couldn’t see the items registered as dropped off. I spent countless hours dealing with Amazon customer support to get my refunds, that took 3-4 weeks to get. The first 2 times this happened, I figured it was a normal delay, but now that it’s happened again, my confidence is gone in the staff at the Woodstock location. I will be going to elsewhere, which is a shame because the staff there are really nice."

"Either the employees are lazy or the manager needs to staff up. I went here for a passport photo and was told they couldn’t do it today because there was only one employee in the store. I won’t waste my time taking a trip here again since they can’t provide the services they advertise. Edit: If only this business devoted as much attention to in-store customer service as they do to providing apologies and empty promises to negative online reviews…"

"I am a long-time customer and mailbox-subscriber. This is a really nice place. The employees are awesome, and they are professionals. Sometimes wait times can be long, but guess what? That's because the employees are dealing with humans. And humans are.... you guessed it... complicated! I would like to say thank you to the folks who work at this location. One-star reviewers are just so unreasonable. Please be kind to these folks. They work hard, and they deserve better than that. My one gripe would be that they should be allowed to have a tip jar. :-)"

"Poor service, just complained about Amazon. Refused my Amazon return since it did not fit in their bag. Had to go to a different UPS store (Sunnyside) which took the return without issue."

"I have been using this particular UPS STORE for about seven years now I have a small mailbox there for my company and I have always appreciated the great service at this store although they can be very busy. Sometimes I never have an issue otherwise. This is a great place to have a private mailbox with a real street address."